Mark Metzger

Human Performance Instructor and Safety, Performance, and Leadership Coach at CAVU International

Greater Chicago Area

About

Experienced professional focused on improving operational excellence, culture and leadership, investigative analysis processes, and high reliability operations. I have over 28 years of military service, including 15 years of senior leadership and management experience with significant responsibility and accountability. I was put in charge of safely navigating a 9500-ton warship in the Persian Gulf at night as a 24-year old, commanded a guided missile frigate 16 years later, operated nuclear power plants and served as Chief Engineer of the Navy’s largest, oldest and most complex nuclear plant, got the best education in leadership not taught anywhere else, and served with the best and brightest folks in the world. Following my Navy career, I’ve assessed and coached in manufacturing, renewables, upstream, downstream, and midstream oil and gas operations in North America, Europe, Africa, and Southeast Asia with the following emphasis: operational excellence, investigative analysis, rig move efficiency, HSE Safety Cases and Lean Program initiatives. I also directed a complex chemical plant responsible for sterilizing medical equipment used throughout the medical and pharmaceutical industries and led Operational Excellence/Lean Manufacturing initiatives at a pharmaceutical company. Certified Human Performance Instructor at CAVU International.

Experience

  • Safety, Performance, and Leadership Coach at CAVU International
    May 2022 - Present · 4 yrs 3 mos

  • Licensed Real Estate Broker, @Properties at @properties
    Jan 2017 - Present · 9 yrs 7 mos

  • Operational Excellence Lead at Xellia Pharmaceuticals
    Jun 2020 - May 2022 · 2 yrs

  • Senior Consultant at High Reliability Group LLC
    Jan 2017 - Jun 2020 · 3 yrs 6 mos

    Helping organizations striving for Operational Excellence by focusing on Leadership and Culture Development. Helping to create and sustain High Reliability Organizations. We specialize in conducting investigations and root cause evaluations of complex organizational operations and projects. Through this 8 step process, we identify the systemic and organizational issues at the root of the problem. Then we help our clients develop the leadership, systems, and culture to take their organization to the next level. www.highrelgroup.com

  • Independent Consultant at Management Consulting
    Sep 2016 - Jun 2020 · 3 yrs 10 mos

    I offer a diverse background that provides strategic thinking, operational excellence in culture and leadership, safety-driven performance, investigations and causal analysis, project management, and lean/process improvement. While I can help nearly any organization, I focus on the following industries: oil and gas, utilities and nuclear energy, engineering and maintenance, manufacturing, transportation (specialty in maritime), chemical, and medical device manufacturing and sterilization. If you and your company want to achieve high reliability operations and are willing to listen, then I can help you.