Upper Bucklebury, England, United Kingdom
I have more than 20 years experience in the enterprise software industry. I am currently a Technical Solutions Architect at Moveworks. I am an experienced presenter and have frequently travelled internationally to speak at user groups, marketing events and technology conferences. I am also the author of numerous published technical white papers. I have an aptitude for learning new technology and articulating how it can be used to solve business problems. I also have a broad knowledge of enterprise infrastructure and a wide range of technical skills that include cloud computing, DevOps, systems management, database platforms, systems administration (Unix/Linux), virtualization, enterprise storage and networking.
I provided pre-sales support to help customers and partners understand the business challenges that could be solved with the Delphix platform. This covered many aspects of the sales cycle from requirements analysis and initial presentations/demonstrations through ROI and Proof of Value and then on to expansion and renewal.
As a Customer Success Manager (CSM) for Oracle Cloud PaaS and IaaS services I helped customers achieve value from Oracle's Public Cloud solutions. I identified use cases to drive adoption of Oracle Cloud and maintained close ongoing relationships with customers to help ensure renewal of contracts. I also worked closely with sales teams to identify opportunities for expansion.
I provided Pre-sales support for Oracle Enterprise and Cloud management solutions. This involved providing presentations and demonstrations to showcase the value of using Oracle systems management products to manage Oracle technology and applications. I also completed RFIs and RFPs as required and ran workshops to educate customers and partners.
Product Manager for Oracle Enterprise Manager Metering and Chargeback. Defined and prioritized features for product roadmap to maximize adoption and revenue. Worked with early adopters to ensure success. Provided sales and customer enablement. Evangelised at user groups and marketing events. Additionally responsible for several aspects of Enterprise Manager Framework including High Availability and Disaster Recovery architectures.