Mark L. Quince, MBA, PMP®

Program Manager | MBA, PMP, FCC GROL

Abu Dhabi Emirate, United Arab Emirates

About

As a program manager at CAE, I leverage my 20+ years of aviation maintenance and management experience to deliver high-quality aerospace vehicle training simulators to clients in the Middle East. I am a certified Project Management Professional, FCC General Radiotelephone Operator License holder, and Lean Six Sigma Foundations practitioner, with competencies in strategy, risk management, and customer management. I enjoy collaborating with cross-functional teams to design, engineer, manufacture, and package the training simulators, ensuring they meet customer requirements and deadlines. I also manage customer relationships, resolving issues and concerns in a timely and efficient manner. I have a proven track record of achieving organizational goals and improving customer satisfaction through building trust and consensus among diverse stakeholders. I have extensive international experience working on multi-national projects, primarily in the Middle East, Europe, and Asia, and I appreciate the benefits of cultural diversity and inclusion. I am passionate about professional development, program management and the aerospace industry, and I am always looking for new challenges and opportunities to learn and grow.

Experience

  • Principal Technical Project Manager at Technology Innovation Institute
    Nov 2023 - Present · 2 yrs 8 mos

    As Principal Technical Project Manager with TII's Autonomous Robotics Research Center R&D, I provide strategic and operational support for high-impact programs in autonomous robotics, GPS-denied navigation, and AI-driven platforms. I coordinate multidisciplinary teams through all project phases—from concept development to successful delivery at TRL 6–7—while ensuring alignment with organizational strategy, customer expectations, and national innovation goals. Key achievements include supporting the development of next-generation navigation systems, establishing rigorous governance frameworks, optimizing subcontractor performance, and negotiating cost-effective vendor agreements. I’ve also led cross-functional collaboration across engineering, legal, and finance teams to streamline execution and accelerate milestone completion. Passionate about building technical excellence and fostering innovation, I continue to play a central role in transforming research into real-world, scalable solutions.

  • Program Manager for Air & Land Middle East at CAE
    Apr 2022 - Nov 2023 · 1 yr 8 mos

    As Program Manager at CAE Maritime Middle East, I led the successful delivery of aerospace training simulator programs for key regional clients, including the UAE and Saudi Armed Forces. I translated complex operational and training requirements into actionable project plans—ensuring seamless coordination across engineering, manufacturing, and delivery teams to meet mission-critical objectives. I managed strategic relationships with military stakeholders, working closely with end users to address evolving needs, resolve technical challenges, and ensure satisfaction throughout the program lifecycle. I developed integrated project schedules and budgets, proactively mitigating risks and optimizing resource allocation to maintain project velocity and cost efficiency. Key achievements include enhancing execution efficiency through improved vendor coordination, negotiating favorable contracts for long-lead components and services, and ensuring the deployment of high-fidelity simulators that met strict operational readiness and certification standards.

  • Program Manager at GAL
    Jul 2020 - Apr 2022 · 1 yr 10 mos

  • Program Manager at Advanced Military Maintenance Repair & Overhaul Center (AMMROC)
    Jan 2017 - Jul 2020 · 3 yrs 7 mos

    Responsible for the effective coordination and direction of organizational supporting functions in order to achieve MRO PBL contractual obligations including cost, quality, and schedules while maintaining company profit motives. Regularly utilize program management tools such as Earned Value Management System (EVMS), Integrated Master Schedules (IMS), as well as Risk, Issue and Opportunity registers to track and manage program progress and status. Acts as a point-of-contact for matters related to the assigned contract between UAE AF personnel, Sub-contractors, Vendors, JV partners and the AMMROC Leadership team. Identifies and documents Programmatic Risks, Issues, and Opportunities and acts to provide appropriate levels of response. Ensures operational and personnel actions, are within the generalized framework of overall corporate guidelines and the PBL contract. Manages resources and activities to keep the contract within budget guidelines and meet organizational budget objectives. Translates operational and customer requirements for execution by supporting functions. Prepares and delivers presentations to Executive Management, supporting functions and customer leadership.

  • Aviation Maintenance Supervisor at Lockheed Martin
    Apr 2004 - Jan 2017 · 12 yrs 10 mos

    Managed a team of 25 senior specialists within various disciplines, who provided general maintenance, training, support, and overhaul of F-16 mission systems and related logistics worth over $5 Billion ensuring customer satisfaction, contractual performance and maintenance performance expectations are understood and accomplished. Work across organizations, i.e. Technical Services, Business Development and Logistical Support to develop, support and execute procurement, manpower, spares, and maintenance program plans in support of the customer’s evolving mission requirements. Develop, analyze, and report maintenance metrics regarding overall program effectiveness to ensure corrective actions are in place and managed appropriately. Prepare and deliver effective presentations to various audiences, including Senior Management. Coordinate, track, and direct inspections, general overhaul and repair or modifications requiring replacement and assembly of aircraft components. Utilize OEM documentation and engineering data for specification verification, determinations of maintenance feasibility, and review of system theories of operation. Perform execution of employee recruitment, selection, training, performance assessments, work assignments, salary and recognition/disciplinary actions. Provide on-site Engineering Technical Support to the UAE AF in support of its F-16 Block 60 Avionics Systems, utilizing multiple databases such as FIN, ALMS, EDMS, Haystack, Gold Disk, FedLog, and AADMIS. Provided the UAE AF with advice, troubleshooting, liaison, instruction, and assistance with the installation, operation, and maintenance of applicable systems and components at the organizational, intermediate, and extended intermediate levels of maintenance. Maintain close working relationships with UAE AF management, AMMROC, Lockheed Martin FSRs, Vendor FSRs, Interim Contractors, and LM Engineering Support and Services Personnel.