Mark Kidd

Manager of User Experience, Brand & Design Systems

Ottawa, Ontario, Canada

About

As Manager of User Experience, Brand & Design Systems at Canada Post, I lead the evolution of our design system and visual standards—ensuring our digital experiences are cohesive, scalable, and aligned with brand. I work closely with cross-functional teams to guide design governance, support product delivery, and bring clarity and consistency to how we show up across platforms. With a background in creative direction and visual design, I bring a strong eye for detail, a systems-thinking mindset, and a passion for design that balances function and aesthetics. I also enjoy mentoring designers as they grow in their craft. Outside of my role at Canada Post, I run VisualKidd Studio, a freelance graphic design business partnering with clients globally.

Experience

  • Canada Post / Postes Canada (Permanent Full-time · 13 yrs 11 mos)
    • Manager of User Experience, Brand & Design Systems
      Apr 2025 - Present · 1 yr 3 mos

      As Manager of Brand & Design Systems at Canada Post, I’m responsible for ensuring that our digital experiences are consistently aligned with our brand while leading the planning, design, and evolution of our design system.

    • Manager of User Experience & Creative Direction
      Feb 2023 - Apr 2025 · 2 yrs 3 mos

    • Visual Design Specialist
      Aug 2012 - Mar 2023 · 10 yrs 8 mos

      Visual design specialist on the Canada Post UX team focusing specifically on marketing campaign initiatives & rebrand. My duties included: • Responsive landing page and microsite web design from initial concept to the final handoff of digital assets • Responsive web banner design • Responsive email newsletter design • Responsive mini-form design • PowerPoint presentation design • Logo and icon design • Infographic design • Illustration • Publishing web banners through our e-studio CMS • Sourcing brand-compliant imagery for marketing campaigns and Canada Post initiatives • High fidelity prototyping • Maintaining Canada Post brand standards • Ensuring the consistent application of design styles and components using our Mercury design system • Ensuring quality and attention to detail in the execution of all work • Contributing and sharing ideas at design critiques and team meetings • Contributing to the visual design community of practice (CoP) by helping to maintain our existing visual components while evolving our design system • Gaining insight into all UX team projects to allow for better team collaboration and idea-sharing • Meeting with internal PO’s, PM’s and stakeholder groups to ascertain deadlines, workflows, timelines and design briefs • Establishing trusted working relationships with colleagues in the workplace that amplify project success rates and streamline productivity • Keeping up-to-date with the developments in UX/design trends • Organizing my time to meet deadlines for assignments and to meet go-live dates

  • Freelance Graphic & Web Designer at Visualkidd Studio
    Sep 2005 - Present · 20 yrs 10 mos

    I produce creative, professional and innovative web and graphic design solutions for a variety of different clients around the globe. I maintain successful working relationships with my clients.

  • Art Director, Graphic & Web Designer at Mediavanta
    Sep 2011 - Aug 2012 · 1 yr

    • Provided a lead role in the production of print and web design projects • Managed multiple projects in different stages of completion • Provided art direction to junior web developers and designers • Attended client meetings and interviews alongside the creative director while prioritizing and meeting tight deadlines

  • In-House Graphic Designer & Marketing Manager at Laurier Optical
    Nov 2005 - Aug 2011 · 5 yrs 10 mos

    • Managed and directed all advertising and marketing campaigns • Designed flyers, floor plans, storefront signage, in-store promotions and created ads for local and widespread newspapers across eastern Ontario and Quebec • Worked closely with partners to design medical forms, contracts, agreements, business cards, price lists and software manuals