Downers Grove, Illinois, United States
Work with vendors to ensure accurate and timely payments Communicate with controller about vendor needs Request statements and invoices as needed and reconcile accounts on a consistent basis Supervise two AP processors and one AP assistant Collaborate with controller on monthly and quarterly closing of financial data Maintain three company credit card accounts with as many as 150 individual card holders on an account Rolled out company wide implementation of a new paperless AP processing program
Manage workflow process Ensure correct procedures are being followed by operations managers, project managers, and branch managers Manage national accounts Assign and coordinate new job assignments with first responder network across the country Guarantee service level agreements are met Make sure that all billing is submitted in an accurate and timely manner Work in the administrative department on accounts receivable, billing, and various types of reporting for all thirteen branches across two states Work on special projects as assigned by the CFO and controller Including, but not limited to, entering general journal entries, entering vendor checks into AP, and coding expense reports Assist the Large Loss department on special projects such as job audits, administrating/coordinating large events, and clerking jobs
Managed disaster restoration services for homeowners Wrote estimates and job specifications Interfaced with homeowners and insurance agents and adjusters Increased revenue by 41% Worked in the field to ensure speedy and thorough response to customer needs Resolved customer concerns and complaints Achieved WRT (water restoration technician) certification through IICRC (Institute of Inspection, Cleaning, and Restoration Certification)
Built relationships with local insurance agents Met with insurance company representatives to explain our services Worked with insurance adjusters to settle mitigation claims and ensure payment Completed hands-on field training to gain understanding of company services