Brooklyn, New York, United States
Currently working on Customer Success at Anthropic. Dartmouth graduate with a double major in Government and Chinese Language and Literature.
Note: In September 2022, Axios was acquired by Cox Enterprises. As part of that acquisition, my team was spun-off into a separate organization called Axios HQ. -One of first associates on Account Management Team. -Offer product support, answer questions, and coordinate service/QBR calls for clients of all sizes. -Cross-functional work with Solutions, Product, Marketing to ensure alignment + refine processes. -Design and build reports/dashboards to effectively track client engagement and ensure all data lives in one place.
- First ever sales associate on the Axios HQ sales team, joined team before product officially launched. - Built template libraries, sequences, and team assets to support a fast-paced, quickly growing team. - Wore many hats working across teams to align stakeholders and support projects outside the sales team. -Consistently met and exceeded commercials goals + expectations. - Worked independently and with the product team to develop extensive platform knowledge.
-Manage and coordinate successful implementations of healthcare systems across the country -Own and lead internal workgroups for specific population healthcare initiatives -Serve as application budget advisor, monitoring 20+ budgets -Conduct analysis of risk while organizing issue escalation and mitigation strategies in order to reduce impacts to success in post-live systems. -Worked on new application and led 6-week sprint implementations in coordination with C-suite stakeholders.