Mark Dixon, Ph.D.

Strategic leader with expertise in educational technology solutions, youth policy and project management

Washington, District of Columbia, United States

About

Strategic leader with 15+ years of experience driving technology adoption and business growth across the education sector. Proven success building trusted partnerships with academic leaders, IT executives, and research organizations to align advanced technology solutions with institutional priorities and scientific discovery. Skilled at translating complex roadmaps into actionable strategies, fostering cross-functional collaboration, and enabling broad ecosystem adoption. Passionate about accelerating research and innovation through technology, with a track record of driving measurable outcomes in education and research-driven environments.

Experience

  • Sr Sales Manager, K-12 Education - Northeast Region at T-Mobile
    Dec 2023 - Present · 2 yrs 8 mos

    • Champion business growth strategy across the education sector, driving multimillion-dollar revenue streams while expanding adoption of advanced technology solutions. • Act as a trusted advisor to education leaders, translating organizational vision and technology roadmaps into actionable strategies that improved student outcomes and institutional efficiency. • Forge strategic partnerships with academic leaders and research-driven organizations, aligning technology capabilities to solve real-world challenges in digital learning, data management, and STEM innovation. • Collaborate cross-functionally with solution architects, product teams, and external stakeholders to deliver tailored solutions that addressed the unique needs of schools, districts, and research-focused institutions. • Drive ecosystem enablement and adoption, increasing awareness and utilization of enterprise platforms across assigned institutions through workshops, executive briefings, and technology showcases. • Lead a high-performing sales team, providing mentorship and coaching that resulted in X% growth in new customer acquisition and strong retention rates within education accounts. • Engage deeply in continuous learning, staying ahead of trends in education technology, government procurement, and digital transformation to position solutions as industry-leading innovations. • Represent the company at education and research events, promoting thought leadership and expanding partnerships with universities, labs, and IT leaders.

  • Manager, Facility Planning and Design (Engagement) at District of Columbia Public Schools (DCPS)
    Aug 2021 - Dec 2023 · 2 yrs 5 mos

    • Lead community stakeholder meetings to ensure community members, DCPS staff, and government officials are consistently informed of current projects and that their voices are heard during the projects. • Develop, plan, and track the progress of external engagement, including School Improvement Team meetings, community meetings, bi-weekly updates, and other standard communications for school modernizations. • Build relationships and liaise with various District agencies, including Advisory Neighborhood Commissions, Office of the Deputy Mayor for Education, Office of Planning, Department of Transportation, Department of General Services, DC Councilmember offices, and other various community organizations to drive collaboration and mission success. • Review education design specifications to adhere to the National School Boards Association policy standards. • Collaborate with multiple DCPS and District government departments to manage a $1.7 billion Capital Improvement Plan, ensuring effective allocation of resources and adherence to financial goals. • Provide standards and processes for involving school-based staff and students in the modernization process. • Hire, supervise, develop, and evaluate project managers to support the modernization process. • Track and report progress of projects being carried out by project managers to ensure completion of team goals. • Organize and facilitate school relocations that occur as part of the modernization process. • Refine and improve the team’s project management process related to engagement, policy, and standard procedures. • Work with the Deputy Chief of Facilities, Chief Operating Officer, and the Director of Facility Planning & Design to identify patterns/trends in issues across multiple projects and develop longer-term systematic solutions. • Support the Deputy Chief of Facilities in District Council hearings by providing preparatory notes and attending the hearings to provide live support and updates as necessary.

  • Facilities Manager at District of Columbia Public Schools
    2021 - 2023 · 2 yrs

    ⬧ Led 12+ bi-weekly community and stakeholder meetings with DCPS staff, community members, and local government officials to communicate project status, policy changes, and modernization impacts, increasing transparency and stakeholder alignment across active school projects. ⬧ Planned, executed, and tracked external engagement strategies for school modernization initiatives, including School Improvement Team meetings, bi‑weekly stakeholder updates, and standardized communications, supporting engagement efforts across multiple concurrent capital projects. ⬧ Built and maintained cross-agency partnerships with 6+ DC government agencies, including DC Communications, Department of Parks and Recreation, and Department of General Services, improving interagency coordination and accelerating issue resolution for modernization projects. ⬧ Revised and standardized education design specifications to align with National School Boards Association (NSBA) policy standards, ensuring regulatory compliance and consistency across new and modernized school facilities. ⬧ Collaborated with DCPS and DC government leadership to plan and oversee a $1.7B Capital Improvement Plan (CIP), contributing to effective resource allocation, financial compliance, and long-term capital planning goals. ⬧ Supervised, coached, and evaluated a team of 7+ project coordinators and managers, strengthening project execution capacity and supporting on-time delivery of modernization milestones. ⬧ Refined and institutionalized project management processes related to community engagement, policy implementation, and standard operating procedures, improving efficiency, documentation quality, and cross-team coordination. ⬧ Executed stakeholder updates on project status, promoted clear team communication, maintained up-to-date documentation, and revamped communication approaches to communicate checkpoints to stakeholders 2+ times a week.

  • University of Maryland, Baltimore (UMB) ()
    • Assistant Director – Youth Programs and Student Engagement
      Sep 2020 - Aug 2021 · 1 yr

      • In collaboration with other areas, identified tangible ways for Student Affairs to contribute to the holistic development of Baltimore City youth programs. • Created a pathway for employment for youth program participants; utilizing Youth Works and similar programs to strengthen job readiness, career exploration, financial literacy, and academic enrichment. • Planned and coordinated programs and events, including one-time service projects, ongoing volunteer opportunities, voting initiatives, and volunteer fairs. • Developed and maintained strong relationships with K-12 teachers, fostering open communication and creating a collaborative atmosphere to address summer learning loss challenges and share best practices. University Service • Project Search Mentor • UMB Involvement in Southwest Baltimore • CLS Committee: Diversity and Inclusion • CLS Committee: Sunshine Committee • I Heart UMB Day Committee

    • Assistant Director – Youth, Family and Recreation Programs
      Jan 2018 - Aug 2020 · 2 yrs 8 mos

      • Facilitated program management lifecycle including developing, planning, executing, and evaluating over 20 quality large scale programs, while ensuring optimum efficiency with positive and lasting impact. • Increased participation of youth camp programs by 20% each year, serving over 1,000 youth annually. • Managed large scale youth initiatives including summer camp, youth employment, and the Project Search Intern Program. • Facilitated family programming including the Parent Alliance which connected over 50 students with children to resources across campus. • Lead development of the inaugural Online Summer Youth Camp Collaborative in partnership with other campus community coordinators. • Collaborated with K-12 educators to develop and implement summer curriculum, aligning instructional strategies with state standards and educational goals to prevent summer learning loss • Collaborated with K-12 educators to design and implement assessment strategies, fostering a data-driven approach to inform instruction and track progress. • Created and implemented policies for youth engagement on campus ensuring standards required by the university are aligned with current guidelines outlined by local, state, and federal authorities. • Partnered with CURE Scholars, Let’s Go Boys & Girls, and Baltimore Police Department to increase the youth STEM programing on campus and in the surrounding community. • Presented complex technology recommendations to Executive Leadership for campus wide implementation. • Developed and executed marketing strategies for community initiatives. • Collaborated on cross functional projects with other University departments and community agencies, such as the Baltimore City Mayor’s office.

  • Adjunct Instructor at Jackson State University
    Jan 2015 - Jul 2017 · 2 yrs 7 mos

    College of Education and Human Development – Health, Physical Education and Recreation • REC 305: Facilities, Design and Maintenance • REC 317: Urban and Community Recreation • REC 406: Legal Issues in Recreation • REC 421: Management in Recreation