Mark Chew

Product Owner | Business Analyst

Greater Melbourne Area

About

Experience

  • Product Owner at Hansen Technologies
    Jan 2022 - Mar 2024 · 2 yrs 3 mos

  • Business Analyst at Hansen Technologies
    Oct 2017 - Sep 2021 · 4 yrs

  • Powerdirect/AGL (On-site)
    • Lead Business Analyst
      Apr 2010 - May 2016 · 6 yrs 2 mos

    • Business Analyst
      Sep 2007 - Mar 2010 · 2 yrs 7 mos

  • IT Programmer at Powerdirect
    Apr 2006 - Aug 2007 · 1 yr 5 mos

    Experience highlights: • Analyse and gather requirements from end users to develop and resolve systemic issues and design solutions for scheduled system release. • Gather reporting requirements from Managers, Team Leaders and end users to develop and code SQL scripts to extract data that meet clients reporting needs. • Resolve and action Service Requests submitted by system end users. • Write SQL scripts to produce ad-hoc or automated reports for the business including fixing erroneous data. • Provide technical system support to end users. • Analyse system code to identify bugs and errors.