Windsor, Ontario, Canada
Responsibilities include: • Monitoring and controlling of ongoing projects • Update documentation, manage resources The types of projects managed include: • IT / telephony upgrades • Process improvement • Application implementation / rollout
Responsibilities included: • Coordinate the collection, and document the requirements for various projects • Document customer needs and develop workflows to meet specified criteria • Troubleshoot problems and defects within applications in preparation for delivery to the client • Maintain effective communication between Compu-Quote Inc. and the end users
Responsibilities included: • Design and maintenance of a variety of business processes to make frequent tasks more efficient • Analyzing existing business practices and identified areas where efficiency could be improved • Ensured user requirements were being properly implemented by the program development team