Greater Calgary Metropolitan Area
Strategic leader with a track record of aligning cross-functional teams to deliver scalable, customer-centric solutions that improve service quality, streamline operations, and drive measurable business outcomes. Skilled in simplifying complexity, translating insights into actionable strategy, and fostering high-performing, continuously improving teams.
Manager,
- Led end-to-end assessments to uncover operational inefficiencies, guiding leadership teams through Lean process redesign and prioritization. - Facilitated stakeholder workshops to define business objectives, current-state challenges, and clear, measurable transformation roadmaps. - Built executive alignment and coached teams on building a transformation mindset rooted in continuous improvement and accountability.