Madrid, Community of Madrid, Spain
I build the operational backbone that lets growth businesses scale without breaking. Over the past 7 years, I've partnered directly with CEOs and founders to turn ambitious growth visions into structured, executable reality — across P&L ownership, digital transformation, HR infrastructure, and multi-unit expansion. At Wow Homes, I served as COO across a 7-unit multi-location portfolio. I launched 6 business units from zero — handling financial modelling, operating structure, hiring architecture, and go-to-market execution for each. I led a team of 30, held full P&L accountability, and co-developed internal digital tools that reduced labour costs by 30%. Currently, I partner with the CEO of n32.dev to build operational infrastructure, financial operating systems, and AI-enabled internal workflows. My work sits at the intersection of four things: Systems — I design KPI frameworks, financial performance dashboards, and operating models that make multi-unit businesses legible and accountable. AI & Automation — I implement AI tools and workflow automation (Claude, ChatGPT, Zapier, custom systems) to eliminate manual work, increase execution speed, and build operations that scale without adding headcount. People — I build HR and recruitment infrastructure from scratch: employer branding, performance management, and org design that scales with the business. Execution — I don't just advise. I own. From concept to operational rollout, I stay in the room until it's working. Before Wow Homes, I spent 3+ years at Innovecs (a global 800-person digital transformation company) leading talent acquisition across technical and business functions, and built the people operations foundation at Space IT during their Polish market entry. My career began at PwC, where I developed structured business and compliance knowledge across corporate advisory. Open to Chief of Staff, Strategy & Operations, Business Operations and COO roles across Europe. 🗣 English (fluent) · Ukrainian (native) · Polish (conversational) · Russian (fluent) If you're building something ambitious and need an operator who can translate strategy into systems — let's connect!
▸ Audited and unified fragmented workflows into a single source of truth: establishing standardized, cross-functional process across the org ▸ Partnered with CEO to establish the company’s financial structure: cash flow management, cost optimization, and P&L frameworks ▸ Defined product requirements of a proprietary Operations Management Platform transforming internal workflows (People Ops, Task Management, Finance) into a unified SaaS product for external clients.
▸ Launched 6 business units acting as CEO's operations partner to scale the business to $1.2M ARR; 5,384 annual customers ▸ Led a team of 30 people through 9 direct reports (finance, legal, marketing, facility managers, customers support call center) ▸ Reduced labour cost by 30% by implementing a custom payment automation tool that eliminated manual administrative work ▸ Increased revenue by 3% by designing and launching Value-Added Services to upsell new bookings across existing locations — Built Operations: market research, budgeting, project planning, hiring plans, software integration and GTM coordination with marketing — Delivered Investor Reports: monthly reporting on Unit Economics, P&L, and Cash Flow for the CEO and investor — Built Governance: drafted SOPs, set up KPI frameworks, created capacity forecasting models, and connected them to dashboards — Deployed HubSpot: led the end-to-end HubSpot implementation - from pilot / company-wide rollout to team training and troubleshooting — Hands on intervention: resolved critical operational crises, e.g., police licensing disputes, live events conflicts, warehouse shortages
▸ Built Recruitment & HR function during Polish market entry: Designed and documented the company’s recruitment and governance processes from scratch. Migrated legacy data to new HR systems, implemented the Applicant Tracking System (ATS) ▸ Supported BizDev / Events Management: Organized a C-level networking event for 300+ attendees at PKiN (Palace of Culture and Science, Warsaw), achieving an exceptional 4.87/5.0 CSAT (Customer Satisfaction Score).
▸Led end-to-end talent acquisition across technical and business functions, supporting organizational scaling initiatives. ▸ Built structured hiring pipelines and sourcing strategies aligned with workforce planning and growth objectives. ▸Partnered with hiring managers and leadership to define role architecture and improve hiring quality. ▸ Contributed to process optimization initiatives, improving recruitment efficiency and candidate experience. ▸ Supported team scaling during expansion phases across new market in Poland.
▸ Led GreenHouse ATS implementation — built the rollout SOPs, trained the team, and ensured adoption across the organisation. ▸ Built and maintained operational trackers, dashboards, and reporting systems used by leadership for decision-making. ▸ Managed agency negotiations, ATS administration, referral programmes, and operational reporting at Innovecs.
▸ Supported tax and legal advisory projects for corporate clients. ▸ Coordinated reporting, compliance, and client relations, building structured business knowledge. ▸ Gained foundation in corporate compliance, business processes, and structured workflows.