Greater Sheffield Area
• Increased department’s store sales participation by 20% by actively promoting online services in local communities and businesses • Using Microsoft Office software to write reports, produce department’s performance data and communicate with internal co-workers and senior management, and external authorities • Constantly receiving great customer service reviews from customer feedback software and actively promoting great customer service by coaching co-workers • Continuously achieving top 10 place in company’s results table by diligent performance management, training and team work • Driving new technologies implementation in store and department, and being the first point of contact for colleagues’ questions and queries.
• Working to tight deadlines - making sure that customers’ orders are completed and delivered within the required timeframe • Providing great customer service on the shopfloor and over the phone • Scheduling of department colleagues