Richardson, Texas, United States
Driven retail sales leader passionate about personal and team development, with experience in operations and technology solutions . Outside of my professional space , I enjoy fitness,fashion , personal growth and staying current with digital trends.
Increased accessory attachment through coaching reps on ecosystem-based selling tied to smartphone upgrades. Supported execution readiness during Verizon corporate visits by reinforcing merchandising and KPI priorities. Coached teams on Galaxy vs. iPhone positioning based on customer needs and upgrade timing. Supported hiring, onboarding, and development of new sales representatives. Drove performance across device adds, protection enrollment, perks adoption, and Verizon Home internet growth.
Consistently surpassed expectations in sales of smartphones, accessories, and bundled service solutions. Conducted cold calls to engage potential customers. Presented Samsung and Apple upgrade options to enhance customer account value. Provided mentorship to new hires during their onboarding process.