Paris, Île-de-France, France
As a Remote Medical Trainer & Concierge Consultant at By Dr. Vali, I provide personalized teleconsultations to VIP clients, ensuring discretion, empathy, and world-class service. I also lead clinical training sessions for team members across international locations, including on-site team development in London. Additionally, I serve as a medical expert within the learning portal, contributing educational content, reviewing materials, and offering live or recorded modules for continuous learning. I am passionate about advancing the field of aesthetic medicine and anti-aging through education and innovation. I hold an MBA candidate status from UNIR Universidad Internacional de La Rioja en México and a Diploma of Education in Antiaging Medicine/Replacing Primary and Secondary Hormones from The Empire Medical Training. I also have certifications in Botox 2 and Enzimas Recombinates. My goal is to leverage my skills and knowledge to improve the quality of life for my clients and the medical professionals I work with.
• Provide personalized teleconsultations to VIP clients, ensuring discretion, empathy, and world-class service. • Lead clinical training sessions for team members across international locations, including on-site team development in London on a temporary or rotational basis. • Serve as a medical expert within the learning portal, contributing educational content, reviewing materials, and offering live or recorded modules for continuous learning. • Collaborate with internal departments to uphold clinical standards, update training protocols, and align services with the latest medical and aesthetic practices. • Offer strategic input on new program development and mentor team members in both medical knowledge and patient-centered communication.
As the Clinical Director at BDV Clinic 360 and Selfridges Experiential Center, I am responsible for managing a diverse team and service that includes cosmetic dermatology, aesthetic dermatology, wellness treatments, diagnostics, and female health. With experience in the dermatology/aesthetic/medical wellness industries, I have worked with Class 4 lasers and have expertise in luxury clinics and VIP clientele. Leading a clinical team of doctors, nurses, and pharmacists, I oversee professional development, implementation of new protocols, and auditing efficacy and patient outcomes. Additionally, I manage treatment plans, provide assistance in non-invasive and invasive procedures, and offer aftercare. I am also involved in client bookings, clienteling, team management, and recruitment/training of the clinical team. Lastly, I am responsible for auditing clinical breaches, ensuring effective communication with patients, and overall clinical management.