Greater Boston
Managed physician's clinical and administrative scheduling, coordinating complex calendars for optimal patient care Processed patient information updates and appointment scheduling, maintaining 99% accuracy in medical records Provided comprehensive front desk coverage and handled high-volume phone calls, ensuring timely patient communication
Maintained organized patient records and filing systems, ensuring HIPAA compliance and easy record retrieval Performed general administrative duties including appointment scheduling and payment card distribution Supported clinical research operations through accurate patient data management
Scheduled patient appointments and updated electronic health records with precision Processed patient payments and verified insurance coverage, reducing billing discrepancies Delivered excellent customer service in fast-paced medical environment
Prepare reports, manage patient charts auditing records, arranging specimen pickup answer phones