Eisenach, Thuringia, Germany
Incident management in manufacturing logistics applications and services (3rd level) on global level Change management and implementation of MES logistics related products and versions. Ensure the operation, support and maintenance of software products over the complete lifecycle of the product to agreed upon SLAs and quality criteria Manufacturing Execution System - Logistics support Supply Chain user support Operations support
Investigation and solution of productoin related problems and incidents in applications and services (3rd level) on global level for all GM locations Perform the implementation of agreed changes and preventative system maintenance for international GM locations Subject mater expert for production information control systems and trace management applications LINUX OS and Oracle database upgrade tasks Implement and support supply chain solutions Project management and implementation to apply customer requirements to plant floor applications, Team leader responsibilities, change management, MIS responsibilities.
Incident resolution to prevent potential or real production impacts, Project implementation to apply customer requirements to plant floor applications, System upgrades and system maintenance to provide the highest possible system and application availability, team leader responsibilities, change management, MIS responsibilities.
Perform daily tasks to support plant operations, Oversee production and react on incident's, first line support.