Riverton, Utah, United States
Dedicated to empowering individuals and organizations, I excel in employment development, problem solving, leadership, and adaptability. With a keen eye for identifying and nurturing talent, I drive performance and growth through strategic initiatives. My adaptive leadership style and problem-solving abilities enable me to navigate complex challenges and implement innovative solutions.
As a Lock Desk Supervisor, I am responsible for overseeing the daily operations of the Lock Desk team, ensuring the accurate and timely processing of interest rate locks on mortgage loans. My role involves close collaboration with loan officers, the capital markets team, and other key stakeholders to manage pricing, mitigate risks, and optimize loan profitability. Key responsibilities include: •Supervising the Lock Desk team, providing leadership, coaching, and support to ensure high performance and adherence to company policies. •Coordinating with loan officers to lock in interest rates, addressing any issues or discrepancies promptly to maintain smooth loan processing. •Partnering with the capital markets team to monitor market trends, adjust pricing strategies, and manage rate sheets effectively. •Ensuring compliance with regulatory requirements and company guidelines regarding rate lock practices. •Analyzing rate lock data to identify trends and opportunities for process improvements. •Leading efforts to enhance team efficiency, streamline operations, and implement best practices in lock desk management. My success in this role requires a strong understanding of interest rate dynamics, excellent communication skills, and the ability to lead a team in a fast-paced, detail-oriented environment.
Works effectively in cross-functional, fast-paced environment to complete multiple daily tasks. Oversees lock desk which entails locking loans, issuing concessions, verifying pricing and effectively communicating with loan officers. Created and issued daily rate sheets. Provided and presented real-time reports on current market conditions. Creates and issues both daily and end of month reporting to management.
In my warehousing role within the mortgage industry, I was responsible for managing and organizing the storage, retrieval, and distribution of mortgage-related documents and data. This position ensures that all physical and digital records are accurately maintained, easily accessible, and compliant with industry regulations. I oversaw the integrity and security of document storage, facilitated efficient workflow processes, and supported the operational needs of the mortgage team by ensuring that all required documents are available when needed. My role was critical in maintaining the efficiency and accuracy of mortgage processing and auditing.