Paris, Île-de-France, France
With an Excellent Level in English Professional & Enthusiast
Opening: Managed all operations for opening; competitive analysis; contacted vendors for glassware, china and all furniture; Scope of responsibility included purchasing, inventory control, menu research and development; Created all cocktails with a mixologist; Presentation of the opening to corporate Public Relations and Executive Team. Management: Provide operational vision and expertise to ensure flawless guest experience. Oversaw back of the house operations in high-volume setting while maintaining the highest degree of service. Recruited, trained, and managed a team of 60 employees; prepared all training; scheduling; payroll (Tips). Guests Relations: VIP management; Events management (PDR); Reservations. Reporting: Daily reports (Micros, Opentable); Weekly reports (Overtime, Micros), Orders management and inventory (Birchstreet).
Part of the Opening team, worked at « The Lobby Restaurant ». Managed a team of 40 employees; Managed the quality of the « mise en place » ; Conceived training of Richey standards; Managed ordering and inventory; Responsible for cashier and daily reports.
Managed the opening and closing duties. Supervised all the service. Responsible of the scheduling.