Greater Melbourne Area
Assisting in the day-to-day running of Promotion by Design with full account and production management: • Meeting with new and existing clients to discuss product requirements and promotional needs. • Creating quotations for the client based on budget or brief given, and sending samples of product(s) when requested. • Proposing or promoting new and upcoming products to clients. • Managing all merchandise account aspects from order processing, picking and packing to stock management and product development. • Overseeing the sale from start to finish, with full processing of sales invoices and supplier purchase orders. • Creating and managing the production of product artwork proofs for client approval. Suggesting ideal branding methods and positions on products when requested by client. • Quality control - Ensuring logos are branded correctly, no stock is damaged and all items are packed accordingly and accounted for. • Designing PBD newsletters, promotional flyers, in both print and electronically, for distribution to client database. • Designing artwork for PBD promotional items used in self-promotion, sponsorships and client gifts. • Creating images for PBD website and assisting in the maintenance of the website, ensuring products listed are current and adding new products to the website. • Photography and clear cutting of new products added to all existing merchandise portal sites. • Sourcing new and innovative products from local and overseas suppliers – attending trade shows for new product launches.
Responsible for the administration of the Property Magazines Department: • Liaising with the General & Commercial Manager, Production and ACP Finance. • Back up for the Production division. Creating page layouts, managing paper costs, checking publication from start to finish. • Liaising with typesetting companies, printers, suppliers, distribution and clients. • Creating filler advertisements of various sizes for Property Magazines using Adobe InDesign. • Designing forms and sales material for Property Magazines use. • General administration such as filing, maintenance of office equipment, office purchasing and stocking, couriers and database maintenance. • Word processing, as required, of documents including letters, memos, minutes, forms, legal documents, faxes, and mail merged documents for mass mailings.
• Liaising with Marketing and Communications, Event Managers, IT/Data Services & Finance. • In charge of bookings for preferential sales such as; International Film Festival, NZ Cricket, Youth Orchestra etc. • Respond to and manage all outlet helpdesk calls from venue, outlets and agents nationwide in a professional and responsive manner. • Resolve escalations and provide constructive feedback to Sales and Service Manager on outlet, agent or venue problems and issues. • Respond to all online customer inquiries in accordance with Ticketek procedures and company policy including acknowledgement of emails, informative, complete and professional responses sent within agreed time frames. • Ensure responses and communications are aligned with the Ticketek brand and convey a professional message. • Report on all online activity.