Palaión Fáliron, Attiki, Greece
Hey, I'm Marina! I am a B2B international sales expert with a strong foundation in market research, client management, and strategic growth, I thrive at the intersection of global business and relationship-building. My diverse professional experience spans industries, roles, and countries, allowing me to adapt seamlessly to dynamic markets and drive results. Currently, I serve as Yacht Charter Broker at Istion Yachting, one of Greece’s leading companies in the maritime tourism sector. In this role, I combine my passion for the sea and travel with my expertise in sales and client service, managing charter bookings across B2B and B2C sectors, ensuring seamless customer experiences, and representing the company at international yacht shows and exhibitions. Previously, as an Export Sales Executive & Account Manager at Bournas Medicals, I managed a diverse portfolio of international B2B clients, spearheaded market expansion, and represented the company at international trade fairs. This role sharpened my ability to cultivate long-term partnerships and deliver sustainable business growth. Beyond my professional roles, I bring an entrepreneurial mindset to every opportunity, having honed my ability to identify market gaps, develop innovative solutions, and drive strategic initiatives. This was further reinforced through my participation in the Endeavor Singapore program, where I developed and pitched a start-up idea focused on addressing challenges faced by local businesses in the UK. My academic background at Cardiff University and the University of Mannheim provided a strong international foundation and further strengthened my ability to navigate multicultural environments. Driven by a passion for creating value, I excel at identifying opportunities, cultivating strong relationships, and delivering tailored solutions. I am always open to challenges that allow me to leverage my expertise while contributing to impactful outcomes in the global business.
• Build and maintain strong client relationships across both B2B and B2C markets. • Oversee the full charter cycle, from initial inquiry, booking, charter preparation through post-charter support and claims handling. • Monitor payments and ensure accurate fleet data management within booking platforms. • Deliver personalized customer service and on-site support at the charter base. • Collaborate with marketing on promotional initiatives and represent Istion at leading yacht shows and exhibitions. • Ensure a seamless, high-quality experience for international clients discovering Greece’s premier sailing destinations.
• End-to-end account management (Pre-sales, Sales, After-sales) for a diverse portfolio of international B2B clients, ensuring high customer satisfaction and business growth. • Developing and implementing market entry strategies, expanding business reach and increasing revenue streams. • Conducting competitor research and data-driven analysis to refine pricing strategies and product positioning. • Establishing strong professional networks and partnerships, leading to a significant increase in sales leads. • Designing and presenting data-driven sales forecasts and KPI reports, supporting executive decision-making. • Optimizing CRM processes, streamlining account management and customer engagement strategies. • Participating in International Trade Exhibitions for Medical Devices. (MEDICA & IDS Exhibitions)
Connecting Dialectica’s clients to experts with deep industry knowledge from around the world. • Liaise with consulting clients to get a deep understanding of their business knowledge gaps and needs. • Compile and share a high-quality expert profile briefing with our clients. • Perform critical research into markets and companies around the globe. • Reach out to experts on a regular basis to screen and validate their knowledge and relevance on specific projects. • Connect experts with our clients based on their project needs. • Ensure our clients’ best interests throughout our collaboration, while safeguarding their data and information. • Act as a project manager for selected projects leading a small research team and handling client communications.
Received a fully funded scholarship for an Intensive Entrepreneurship Program: • Developed an innovative start-up idea, called Servicio in order to address the major challenges local businesses in the UK face and connect them to their target market by offering discounts during off-peak hours. • Learned how to utilize teamwork and the different characteristics of each member to have the optimum results in a startup group. • Was taught the basics of how to effectively launch a startup. • Participated in several networking events and met super inspiring people. • Had the chance to pitch my idea in front of actual investors.
Responsible for research considering the client's requirements and focused research and data analysis on the target market and local media. • Communication with advertising representatives of various media such as newspapers, magazines, online portals, radio stations etc. • Collection of offers for advertising from media based on client's requirements and budget • Management of client's social media accounts (e.g. Tamaris Facebook account), and interaction with consumers.