Greater Graz
With over 15 years of experience across intralogistics, IT, professional sport and event management, I connect people, tools, processes and business into one working system. I don’t just run training programs. I build systems that make organizations more structured and help people become productive faster. From preboarding to on-the-job performance, I have created global onboarding programs, academies and enablement structures from scratch. My focus is: Reduce time-to-productivity so new hires contribute faster. Connect teams, tools and processes so people and systems work smoothly together. Bring clarity to complexity by simplifying roles, responsibilities and information flows. Turn knowledge into impact by making learning usable so people reach their full potential. Make learning fun and engaging through gamification to retain talent and create clear growth paths. I’ve worked extensively with international teams using many different tools and systems. I’ve seen how unclear structure, poor communication, lack of ownership and scattered knowledge waste time, money and talent. That is why I design systems that make work clearer and people more productive. Open to opportunities where I can help organizations scale, simplify complexity and keep performance consistent.
Focused on improving modern Enablement approaches across IT, GTM and operational environments. Working on scalable learning systems, AI supported training ideas and simple adoption frameworks for complex organizations. Continuously looking at how companies can improve onboarding, skill building and cross-team execution through structured Enablement models and practical digital tools such as LMS, AI (Claude, Agents, etc.) and other automation tools.
Built and operationalized a global academy as an organisational enablement system across service, sales and technical functions. Designed and implemented end-to-end onboarding and integration processes (preboarding → 1–6 month structured onboarding → on-the-job performance enablement) to reduce time-to-productivity and ensure consistent operational ramp-up across international teams. Built scalable operational structures for training, knowledge transfer and performance tracking, including clear KPIs to measure readiness, execution quality and business impact. Introduced and contributed to the development of digital and immersive training formats (e-learning, 3D / VR), including concept design and system integration within the organisation, with focus on scalability and future deployment potential. Developed structured capability frameworks including mentoring systems, knowledge sharing models and role-based development paths to support organisational scaling and faster integration of new employees. Worked across business, IT and operational teams to align systems, processes and execution, ensuring that training and enablement were directly embedded into operational workflows. Supported global sales and service organisations by improving onboarding structures, documentation systems and operational readiness processes. Owned and administered core internal platforms (SharePoint, Microsoft Teams, Moodle LMS), including process improvements and automation to reduce manual effort and improve operational usability. Introduced structured knowledge and capability systems including internal access frameworks, development paths and gamified contribution models to increase engagement and operational adoption.
Managed global training programs across sales and customer service in multiple regions Developed structured onboarding programs (1–6 months) for consistent capability development Introduced scalable training formats including, E-learning, 3D / VR-based concepts Supported CRM rollout through structured user enablement and process alignment Moderated global meetings
Managed international key account projects in complex software, hardware and service environments Built and expanded a global key account from 6 to 42 warehouse locations Developed training systems and knowledge structures to support service scalability Combined customer success, training and IT support responsibilities in complex operational environments
Hired and scaled a cross-functional team of 20+ people in operations, recruitment, training, and IT support Built initial team structures and onboarding processes in a fast-growing operational environment Supported training and onboarding of new employees across multiple functional areas Combined recruiting, training, and operational IT support responsibilities in a highly hands-on role Acted as first point of contact for internal process and system-related questions