Abra, Cordillera Admin Region, Philippines
Hi, I'm Marie Jane Valera, an E-commerce Virtual Assistant with 3 years of experience supporting online stores and marketplace operations. I specialize in product research, product listing, order processing, inventory management, and customer support for Shopify, BOL, and Allegro marketplaces. In my previous role, I helped manage daily e-commerce operations while coordinating a team of 7 Virtual Assistants to ensure accurate product listings, timely order fulfillment, and smooth customer service processes. Core Skills: ✔ Product Research ✔ Product Listing & Optimization ✔ Shopify, BOL, and Allegro Store Management ✔ Order Processing ✔ Inventory Tracking ✔ Customer Support ✔ Administrative Support Tools: Shopify • Google Sheets • Excel • Canva • ChatGPT • Google Workspace I'm currently open to remote opportunities and eager to help businesses streamline operations and grow online.
E-Commerce Operations Assistant Answered customer inquiries and provided support. Processed customer orders. Updated inventory and product listings. Maintained business records and reports. Tracked payroll and processed invoices. Managed and supported a team of 7 Virtual Assistants. Assisted with daily business operations.
Added products to Shopify. Uploaded product information, images, and prices. Updated inventory and stock levels. Checked product listings for accuracy. Organized products into collections. Assisted with product updates and new launches.
Researched products on Amazon and Bol.com. Compared prices and competitors. Collected and organized product data in spreadsheets. Updated research reports and databases. Identified products with good sales potential.