Spain
Inside Sales Manager at Cosuno, a construction tech platform connecting general contractors and subcontractors to streamline tendering and procurement processes.
Account strategist supporting SMB clients on the Google Ads platform through Teleperformance. Focused on helping businesses grow through digital advertising by optimizing campaign performance and developing data-driven marketing strategies
Provided high-level support for German banking clients, translating complex financial terms (loans, credit cards, account management) into clear, actionable solutions. Delivered high-quality support to German-speaking banking customers via phone, email, and chat, ensuring exceptional service and satisfaction. • Quickly diagnosed and resolved issues related to accounts, payments, credit cards, and loans, maintaining a solution-oriented approach. • Provided clear guidance on technical problems with online banking platforms, improving customer experience and reducing follow-up inquiries. • Advised customers on banking products and services, identifying opportunities to enhance their financial experience. Developed strong product knowledge and communication skills, consistently contributing to customer retention and trust.