Berlin, Berlin, Germany
Alstom drives regional learning strategy and fosters ownership in skill development across Central and Northern Europe. By prioritizing learning initiatives and ensuring compliance with budgets and regulations, the organization positions learning as a strategic asset for growth. Contributions include facilitating learning networks and enhancing team capabilities. Graduated from Ecole Hôtelière de Lausanne, blending hospitality expertise with HR functions. Proficient in data analysis and tools like SQL, with a focus on improving employee experiences. Motivated to leverage academic and professional backgrounds to align learning strategies with organizational goals.
> Leading regional learning initiatives and Development Plan campaigns by collaborating with Alstom University (global Learning network), cascading key information and engaging with 100+ HR professionals. > Partnering with local HR to define Talent Development strategy, delivering training towards people managers on assessing skill gap to ensure employees have development plans aligned with business goals. > Upskilling HR community through targeted training on learning management, career tools, and data literacy—strengthening HR business partner and directors’ ability to interpret dashboard and use analytics tools like Qliksense. > Designing and managing a “Learning Month” across the region, covering topics such as Culture and Collaboration, Growth, and Innovation; sessions delivered to 1400+ with an engagement rate of 60%. > Developing analytics framework to drive People Review discussions through data. Enabled identification of 125 key talents and establishing succession planning to support female growth and raise awareness of development opportunities. > Managing local training budget, ensuring cost-effective learning solutions aligned with business priorities across 14 sites.
> Promoted premium truffle oil products across renowned retail chains (Manor, Globus), driving brand awareness and customer engagement for a growing startup. > Delivered product expertise and tasting experiences, influencing purchase decisions (average of 30 bottles sold each Saturday) and strengthening brand positioning in the Swiss market.
> Managed end-to-end training operations, ensuring accurate registration tracking and smooth delivery of business-specific courses to support organizational learning goals. > Enhanced LMS adoption and user experience by guiding employees on navigation and functionality, enabling efficient access to learning resources. > Leveraged data insights by managing and analyzing training activity metrics to improve reporting accuracy and identify learning needs. > Strengthened onboarding processes, organizing integration seminars and contributing to the design of a structured onboarding program to support new hire engagement.
> Led guest service operations during peak season, ensuring high-quality hospitality standards and personalized experiences for international clientele. > Supported team coordination and service excellence, contributing to smooth operations and maintaining the hotel’s reputation for luxury service.
Six-month versatile internship in the Food & Beverage sector. Worked as a dining room and service assistant at “Le Jardin” restaurant in Hotel Le Richemond, rated 17/20 by Gault & Millau. Gained exposure to event management and room service operations.