Freiburg, Baden-Württemberg, Germany
🔸Administrative support of our key account 🔸Order processing and control 🔸Coordination of the deliveries 🔸Cross-interface cooperation with accounting, logistics 🔸Communication and coordination with internal and external parties 🔸Maintenance and monitoring of customer master data in the ERP system 🔸Continuous optimization of work processes
🔸Process and follow-up sales orders and customer requests in collaboration with sales representatives 🔶Co-ordinate deliveries and returns 🔸Check and maintain sales conditions as well as master data maintenance on ERP system (Navision Business Central) 🔸Liaise with sales representatives, customers and sales management 🔸Cross-interface cooperation with accounting and logistic teams
Online Shop management: managing order and communication with suppliers, customers and web developers. Team Support: communication and gear supply for sponsored athletes. External communication: online customer service.
Litigation: drafted defence reports; correspondence with tribunals, district and general attorney; data collection and management; monitored and updated asylum seekers legal status. Pre-interview preparation: creation of the asylum seekers’ files; preliminary case evaluation; desk research on Country of Origin (COI) and jurisprudence. Administrative tasks: prepared documents for legal proceedings; front desk for asylum seekers.
Emergency Welcome Centres (CAS) management: supervised the integration path of several asylum seekers through direct contact with local NGOs and public administration; supervised and monitored the legal status of asylum seekers; monitored and managed the physical structures and facilities of the CAS.