Lake Forest, California, United States
Hi, I'm Nicole! 👋 I am a results-driven developer 💻 with over ten years of experience leading teams, cultivating effective work culture, mentoring staff and developing programs for community based organizations. I received both my bachelor’s in Public Health and certificate in coding and web development at the University of California, Irvine. I am committed to creating efficient systems that provide quality service to your consumer. I have a talent for project coordination through the many childcare (infant toddler, play-care, short term, etc.) and programs I have had the pleasure of developing in my career. 🍎 Some of my hobbies include social media management 📱 (content creation, community, development, strategy, analytics) and portrait photography 📸. I enjoy educating small local businesses on optimizing their social media presence and growing their audiences. In my free time, I also mentor young college graduates 🎓 as they navigate post-graduate life. One of the things I value most in all of my roles are the connections I have cultivated along the way. 🌱 Let’s see what we can build together! I would love to schedule a chat sometime! ☕ --- Skills and Technologies Software Development: HTML, CSS, JAVASCRIPT, NODE JS, MYSQL, SQL Databases, JQuery, MERN, React, RESTful API, MVC Applications Tools: Adobe Lightroom, CanvaPro, CapCut, Figma, GitHub, Social Media Platforms (Instagram, Facebook, Tiktok), Meta Business Suite, Google Workspaces, Microsoft Office 365, Taleo, Civicore (CMS), Paycom Cover art from Unsplash artist, Laura Ockel. Can be found here: Unsplash.com
Balance multiple projects and prioritize according to need and importance. Maintain logs and reports containing confidential data and information. Remain up-to-date about state and federal programs and resources available to victims. Conduct intake calls and inquiries via in person, phone and email. Coordinate grant application submissions (RFA, RFP) Process data and review narrative to be used grant progress reports (quarterly, annual) Manage communication and completion of grant related projects Process Victim Compensation Board client requests Support program directors in editing and writing grant application materials Work alongside collaborative partners on various grant projects to ensure deadlines per program are made in a timely manner Coordinate and deliver onboarding administrative training for new Victim Assistance Program employees Liaison between advocates and web developers on case management software (CMS) updates Liaison between state grant specialists and Victim Assistance Programs regarding reports, applications, and related projects. Projects: Revamping Waymakers Therapist Referral List, Asynchronous Administrative Trainings, Victim’s Rights Conference 2023, VAP Holiday Luncheon 22-23
• Manage social media accounts for clientele • Onboard with brands to determine goals and content pillars • Provide guidance and structure to marketing approach that best support brand's goals • Create short form and long form content for brands • Plan and track content using self-made spreadsheets to ensure brand is on track to meeting goals • Document monthly KPI on all social platforms used • Realign marketing tactics to better support brand's goals • Keep pulse on social media trends and audio • Communicate and engage with brand community • Oversee content creation in all stages • Write copy and captions as needed • Product photography and editing as needed • Videography and editing as needed Programs used: Canva, CapCut, Meta Business Suite, Adobe Platforms: Facebook, Instagram, TikTok
• Responsible for operations of a K12 Licensed Childcare Facility (including responsibilities aforementioned as assistant director) • Ensure all state license standards are met at all times resulting in 0 violations during time as Coordinator. • Observed a 60% increase in enrollment pre-pandemic. • Observed an 80% return in previously enrolled students during reopening in 2021. • Liaison between educators, parents and staff to ensure consistency in academic performance between school, after school programs and household. • Liaison between K12 personnel such as principal, instructional aides, school counselors, speech pathologists and families to ensure continuity. • Liaison between social service agencies and families to ensure monthly documentation is complete and childcare reimbursement funds are distributed accurately (OC Department of Education, CalWorks, Children’s Home Society) • Collaborate with K12 leadership (principal, vice principal) to assist in staffing needs, communicate student/parent concerns, and provide support with campus events as needed. • Collaborate with K12 teams on best practices and learning strategies for enrolled students. • Educate educators and students on remote learning technologies such as Canvas, Blackboard, FigJam, Zoom, Google Classrooms etc. • Develop program curriculum per agency standards and using design frameworks (ADDIE, Backwards Design) • Develop classroom management methods using application of choice (ClassDojo) • Notable Curriculum: YMCA Clubs - Newspaper, STEAM, African American History Month, Women’s History Month, Mental Health Awareness Month • Flagship E-Sports curriculum in 2019 which consists of a building a team, administering NAES-reviewed curriculum, hosting practices and documenting metrics • Mentor staff resulting in 50% promoting within agency, and 100% returning to childcare roles in 2020 • Lead and develop strategy to raise funds for Annual Campaign, exceeded targets (Goal Buster) in 2019, 2021
• Provide leadership to one of the largest licensed K12 childcare programs in the agency. (Marrion Bergeson Elementary School) • Communicate with parents regarding student concerns, accomplishments, and invoice matters both digitally (email, phone calls) and in-person (conferences, daily check-ins) • Marketing: Educate community partners and interested families about program offerings both in person and remotely. • Responsible for all communication throughout span of client’s time in program (intake, enrollment, participation, end of service etc.) • Financials: Monitor financials, maintain budgeting worksheets, make purchasing decisions (daily, monthly, long term) using monthly revenue, collect tuition from clients in a timely manner, market and process YMCA Financial Assistance packages for clients • Community Building: Market programs at community events (tabling, volunteerism) and public speaking opportunities (Kinder Round Up, Orientation, Open House) • Coordinate and develop child care programs for special events such as Open House or Parent’s Night Out (in collaboration with Parent Teacher Association - PTA) • Fundraising: Responsible for leading and developing school site strategy to raise funds for Annual Campaign, exceeded target amounts (Goal Buster) in 2016, 2017, and 2018.
Coordinate the Playcare Department at the Southbay Family YMCA (Eastlake). Supervision of staff for Childwatch (6 weeks - 4 years) and Kids' Club (5 years to 12 years) Conduct staff meetings, training, orientation to reinforce policy and procedure. Coach staff in their child development knowledge and professional growth. Review applicants and conduct interviews for hire. Manage employee time cards and scheduling. Communicate to parents of program changes, benefits or health alerts Create "Health Alerts" and other media to support program's health and safety Build relationships with families to support membership retention Provide mentally stimulating curriculum and activities for children of all ages Implement and create program changes with the supervision of the Childcare Director Coordinate and network with other childcare departments in the South Bay. Assist South Bay YMCA in their yearly annual campaign
Practicum Hours Logged: 100.00