Brighton, England, United Kingdom
A customer focused, driven and accomplished Banking professional with a wealth of experience in regulated financial customer service environments. A successful track record of organising, planning and prioritising multiple tasks and ensuring deadlines and targets are met. An analytical approach that overcomes problems, manages accurate data and drives improvements to processes. A natural leader that mentors, trains and manages colleagues to drive development and improve performance. Adaptable communication that tailors messages to inform, influence and negotiate. An expertise in building rapport and trusting relationships, collaborating cross-functionally and engaging with stakeholders.