Mariam W.

HR & People Operations Leader | HRIS (Workday, Rippling, SAP) | Employee Relations | Payroll & Compliance | Shared Services | Customer Success (HR Tech) | Bilingual EN/ES

Conroe, Texas, United States

About

With 15+ years of experience in Human Resources and People Operations, I've partnered with leaders across manufacturing, distribution, healthcare, telecommunications, retail, and professional services to solve business challenges through practical, people-focused HR strategies. Throughout my career, I've built HR functions from the ground up, led HRIS implementations, improved recruiting processes, strengthened employee relations, and supported organizations through periods of growth and change. I enjoy turning complex challenges into practical solutions that improve the employee experience while helping the business achieve its goals. My experience includes: • Strategic HR Business Partnership • Talent Acquisition & Workforce Planning • Employee Relations & Performance Management • HR Operations & Process Improvement • HRIS Implementation (Workday, Rippling, SAP SuccessFactors) • Compliance, Policies & Risk Management • Organizational Development & Change Management • HR Metrics & Workforce Analytics I'm known for building strong relationships based on trust, communicating with transparency, and leading with consistency. Whether partnering with executives on strategic initiatives or supporting employees through day-to-day challenges, I believe the best HR professionals create value by listening, solving problems, and helping others succeed. I'm always interested in connecting with professionals who share a passion for leadership, organizational growth, and creating exceptional employee experiences. Small details. Big impact. That's where great HR makes the difference.

Experience

  • TFSS at Strada
    Jun 2026 - Present · 2 mos

  • Human Resources Manager at Rivas & Associates PLLC
    Oct 2024 - Nov 2025 · 1 yr 2 mos

    Strategic HR Leader | Team Mentorship | Results-Focused Boutique Immigration Law Firm • Built and led full HR function for a growing multi-state organization including employee relations, payroll, benefits, compliance, HRIS administration, talent acquisition, performance management, and policy development. • Served as primary HR partner for employee relations, coaching managers on conflict resolution, performance issues, disciplinary actions, and workplace concerns. • Led employee relations investigations including complaints, policy violations, and workplace concerns ensuring fair and compliant resolutions. • Oversaw payroll administration through Rippling including processing oversight, wage and hour compliance, reporting, and issue resolution. • Managed benefits administration including medical, dental, vision, life insurance, and leave programs; ensured employee communication and vendor coordination. • Conducted HR compliance audits, I-9 reviews, and implemented E-Verify ensuring adherence to federal and multi-state employment laws. • Developed employee handbook, policies, and HR procedures supporting multi-state compliance. • Implemented Rippling HRIS, consolidating multiple systems and reducing administrative workload by 40% • Led full-cycle recruitment for professional roles improving time-to-hire by 30% • Streamlined performance management processes and trained managers on employee coaching and feedback. • Mentored HR staff and supported achievement of Great Place to Work Certification.

  • Alight Solutions (9 yrs 6 mos)
    • Human Resources Senior Specialist - Talent Acquisition
      Oct 2017 - Aug 2024 · 6 yrs 11 mos

      HR Leadership | Project Management | Talent Strategy | DEI & Engagement Champion

    • Human Resources Senior Specialist - Line HR
      Mar 2015 - Oct 2017 · 2 yrs 8 mos

      HR Operations | Compliance Leadership | Talent Strategy | Process Optimization

  • Founder/Owner at GLY Plus Boutique, Inc.
    May 2006 - Nov 2016 · 10 yrs 7 mos

    Entrepreneurship | Strategic Leadership | Brand Building | Market Expansion