San Francisco Bay Area
I am a PMP certified Project Manager 8+ years of experience leading technical and on tech projects, data center migrations, global operations, and cross functional teams. From 2019 onward, I took a planned career break to raise my children and support my family, a chapter that taught me resilience, prioritization, and long term thinking. During this time, I stayed engaged through volunteer leadership, community coordination, and continuous learning. I led community initiatives, organized events, managed volunteers.
I was part of Global Network Services team which manages all Microsoft data-center infrastructure across the globe, managed decommissioning of old network devices (EOS/EOL), migrated new networking devices for data centers across the globe.
- Responsible for designing end-to-end business solutions for corporate customers, targeting their specific business needs and budget constraints. The solution included both technical and financial feasibility. - Optimize existing processes to increase quality and reduce costs; by providing product technical support to internal Sales team including product selection for a scenario based on scope, time and cost constraints
- Governed standardization of timelines, schedule, templates and workflows for project streams - Managed various medium and large sized internal (operational/expansion) and external projects through Daptiv, a collaborative software for managing projects to meet triple constraints for valuable clients - Driven multiple projects in tandem, ensuring they are planned such that their collateral executions reaches defined success with focused monitoring and control through critical analysis of Gantt charts - Kept internal teams, vendors and corporate customers in sync with respect to project changes and updates -PMP Certified from PMI
- Network Management and Monitoring of Core Network / Systems Infrastructure (DSL, FR, MPLS, IP and Systems Services) - Scheduled Configuration/Backup of Network Hardware (DSLAMs, Routers, Switches etc.) - Issues eradication at Network / Systems reported Fault / Queries - Management of Countrywide IPs allocation / allotment records - Enforcement of Network Change Management (NCM) standards for any changes in the Core Infrastructure - NCM Records Management through Repository of Work order, work plan, SOPs and revert plan. - Process flow Management for Network Operations Center - SOPs Management Network KPI management for Network Operations Center - IP Justification Record Management. - Nationwide Incident Record Management - Nationwide Re-conciliation of KPI and Outage records - Nationwide Network Outage Management & Escalations - Project requirements (unique solution, IPs requirement, design, configuration) - Coordination to IS02007 security implementation team on behalf of Network Operations Center - Work Completion / Issues / Updates / Notifications through organization’s documents / application / workflow managers i.e. SOW,CAM,SIEBEL and DAPTIV
-Correspondence with various departments for the required documentation -Communication for building work flows -Creating workflows for the network department -Project planning within fierce resources and timeline -Stacking the details for the documentation -Creating close out documentation for every phase of the project