Karāchi, Sindh, Pakistan
An MBA graduate specializing in Marketing, I commenced my career as a Finance Officer, laying a strong foundation in financial intricacies. Transitioning to a Customer Support Officer in a reputable bank, I honed my client-centric approach, addressing daily inquiries with finesse. As an Account Opening Officer in another banking role, I excelled in ensuring seamless account processes and handling remittances. With a proven ability to manage diverse client needs , I navigated day-to-day operations with efficiency. Now on the lookout for fresh opportunities, I bring a strategic mindset, marketing prowess, and a versatile skill set to contribute meaningfully to a dynamic team. Open to new challenges and collaborations, let's connect and explore potential synergies!
Account opening along with all the documentation formalities. KYC formalities and customer due diligence as per operational manual. Debit card, cheque book, locker operations. inward and outward remittances(Swift Payments). To ensure banking services like lodgement and settlement of OBC, internal transfer/online funds transfer, stop payments and issuance of time deposit certificates. Also addressing daily customer queries related to various banking products, mobile application and account opening.
Responding to customer queries related to bank accounts, account opening formalities and documentation. Stop payments. Debit card and credit card issuance and other related queries. guiding customers about Mobile Application usage and process. Handling and resolving daily customer queries related to various banking products.