Mariam Onsy Yousief

Service Quality Head at EGBank

Qesm Heliopolis, Cairo, Egypt

About

• Certified Lean Six Sigma Green Belt, with Quality America Inc.- USA • Experience in Quality Assurance, Service Excellence ,Operational Quality ,Customer's Experience Surveys ,Customer's Complaints Analysis ,Market Researches , MIS & Reporting

Experience

  • EGbank (Full-time · 10 yrs 7 mos)
    • Service Quality Head
      Jan 2022 - Present · 4 yrs 6 mos

    • Quality Assessment Unit Head
      Dec 2015 - Feb 2022 · 6 yrs 3 mos

  • Quality Assessment officer at Bank Audi sal
    Dec 2007 - Dec 2015 · 8 yrs 1 mo