María Luciana Giglio

Business Operations & AI Enablement | Automation & Process Innovation | Data-Driven Insights | UX/UI Design

Greater La Plata

About

Delivering business operations transformation through AI, automation, and data-driven decision-making. In my role as Business Operations Associate Manager at Accenture, I work with global teams to design scalable processes, enhance data visibility, and improve how work gets done. My focus is on enabling more efficient, insight-driven operations—through process optimization, automation, and the integration of AI into day-to-day workflows. With a background in UX/UI and process design, I bring a strong user-centric perspective—ensuring that solutions are not only efficient, but also intuitive, practical, and aligned with real user needs. I’m naturally curious about the evolving role of AI in our business, particularly how humans and technology can work together to augment capabilities, enhance decision-making, and unlock new ways of working.

Experience

  • Accenture Argentina ()
    • Integrated Operations Associate Manager
      Mar 2026 - Present · 5 mos

      I drive operational transformation initiatives by leveraging data, automation, and AI-enabled solutions to enhance efficiency, scalability, and decision-making across global teams. • Designed and implemented data-driven reporting frameworks, enabling faster, more informed executive decision-making across multi-market operations • Developed and deployed automation solutions (Power Automate), reducing manual effort and accelerating process execution • Led process optimization initiatives across distributed teams (Americas, EMEA, APAC), improving scalability and consistency • Supported adoption of AI tools, including Microsoft Copilot, enabling teams to explore new ways of working and improve productivity

    • Business Operations Specialist
      Sep 2023 - Feb 2026 · 2 yrs 6 mos

  • Universidad Nacional de La Plata (12 yrs 5 mos)
    • JTP Sistemas de Representación Gráfica/ Technical drawing Professor
      Apr 2022 - Present · 4 yrs 4 mos

    • ACD Planeamiento Regional y Urbano / Urban Planning Professor
      Apr 2021 - Present · 5 yrs 4 mos

    • Docente Investigador Categoria 5
      Sep 2016 - Present · 9 yrs 11 mos

  • Integrante Observatorio de Movilidad Urbana del Gran La Plata at Observatorio de Movilidad Gran La Plata
    Sep 2017 - Present · 8 yrs 11 mos

  • CONICET (6 yrs 5 mos)
    • Researcher Assistant in Mobility and Urban Studies
      Nov 2021 - Aug 2023 · 1 yr 10 mos

    • Postdoctoral Researcher / Becaria Posdoctoral de investigación
      Apr 2019 - Nov 2021 · 2 yrs 8 mos

    • PhD Research Fellow / Becaria doctoral de investigación
      Apr 2017 - Mar 2021 · 4 yrs

      TÍTULO DEL TEMA DE INVESTIGACIÓN. MOVILIDAD DIARIA POR TRABAJO EN EL GRAN LA PLATA. Diseño, aplicación y evaluación de medidas alternativas de eficiencia en diversos escenarios de desarrollo urbano.

  • Junior Architect at SMF arquitectos
    Mar 2015 - Sep 2015 · 7 mos

    Collaboration in Design and development the following proyects: National Competition of Preliminary Projects - New Headquarters of the Ministry of Health GCBA - MENTION Location: Barracas CABA. Organized by: Central Society of Architects - Buenos Aires - Argentina June 2015 MOLEWA International Competition Professional Third Prize. Masterplan Location: Mount Lu, Ruichang, Jiangxi. Sponsored by the UIA- International Union of Architects. Beijing – THIRD PRIZE WINNER - China. July 2015