Santa Perpètua de Mogoda, Catalonia, Spain
I work at the intersection of operations, real estate and project management in a fast-growing international dental group operating across Spain, Germany, France, the UK, and the US. My role covers the full lifecycle of clinic operations — from sourcing and evaluating new locations, negotiating lease terms and coordinating legal formalisation, to managing maintenance works, supplier relationships, and regulatory compliance across multiple markets. I work closely with legal, expansion, branding, purchasing and country management teams, acting as the operational link between strategy and execution. I communicate daily in Spanish, English, French and Portuguese. I thrive in complex, multi-stakeholder environments where no two days are the same.
Supervisar la gestión integral de instalaciones clínicas y fábricas a nivel global, garantizando el correcto fOversee the integral management of clinic and factory facilities globally, ensuring correct technical and aesthetic standards Coordinate operational and compliance audits across all clinics and facilities Implement global Facility Management standards, preventive maintenance programmes and quality controls Lead renovation and fit-out projects ensuring deadlines, budgets and legal requirements are met Support the Expansion & Works department in the opening of new clinics, offices and factories Lead the search, technical evaluation and negotiation of new clinic locations across Spain, Germany, France, UK and the US Manage service contracts with suppliers (cleaning, security, technical maintenance, biomedical waste management, etc.) Control and optimise maintenance and operations budgets Ensure compliance with health, safety, accessibility and sustainability regulations Collaborate with medical, legal and compliance teams to maintain high clinical and regulatory standards Manage multi-country projects simultaneously in Spanish, English, French and Portuguese
• Supervisar la gestión integral de instalaciones clínicas y fabrica a nivel global, garantizando el correcto funcionamiento técnico y estético. • Coordinar auditorías operativas y de cumplimiento normativo en todas las clínicas y fabrica. • Implementar estándares globales de Facility Management, mantenimiento preventivo y control de calidad. • Liderar proyectos renovación asegurando cumplimiento de plazos, presupuesto y requisitos legales. • Apoyo al Departamento de Expansión y Obras en la apertura de nuevas clinicas, oficinas y fabrica. • Gestionar contratos con proveedores de servicios (limpieza, seguridad, mantenimiento técnico, gestión de residuos biomédicos, etc.). • Controlar y optimizar presupuestos de mantenimiento y operaciones. • Asegurar el cumplimiento de las normativas de salud, seguridad, accesibilidad y sostenibilidad. Colaborar con equipos médicos, legales y de compliance para mantener altos estándares clínicos y regulatorios
Customer relationship management: Knowledge of and contact with the POCs of each of the brands managed. Establishment of commercial relations. Follow-up meetings, visits to head office and shops. Information control: Understanding and analysis of customer needs, knowledge of the different internal processes of the customer (contact persons for the different processes, information flow, commercial decision making flow). Monitoring and updating of this data both vertically and transversally. Business management: Analysis of customer needs, understanding of the acquired contract vs. brand business, understanding of the customer's KPIs and the current business situation. Analysis of improvement possibilities, monthly/quarterly update of KPI results, suggestions for continuous improvement based on the analysis of results. Creation of annual/quarterly strategy plans based on KPIs and customised budgets for each account. Lead the project and team: Liaison between client and OR's team of International Facility Managers, management and training of Team Leaders to ensure that the team is aligned with the client's needs. Ensure communication of any changes to both parties.
Additional Task to the Facility Manager Role: First Point of Contact for the Client (Internation Brand located in Spain, Portugal, France, Belgium, Switzerland and Italy) Conduct weekly meetings with the client with updates of task, request and incidents to receive feedback that allow to improve the service and keep the level of quality. Revision and approval of budgets request previous to be sent to the client Review of Works cost before invoicing Weekly and Bi-weekly (depending on the area) extraction and revision of the works done reports for invoicing Team meetings and individual (1 to 1 ) meetings with the team members
Descripción • Strategically coordinate the management of key suppliers in the facility management sector, merging global experience with an innovative approach. • Coordinate interventions in the retail world with specialized technicians in areas such as air conditioning, electricity, general maintenance, large and small works, among others. • Communicate fluently in English and Spanish, establishing solid connections with suppliers from diverse cultures and ensuring their satisfaction. My adaptability strengthens relationships with suppliers. • Demonstrate creativity in sourcing and discovering suppliers, effectively expanding the network and enhancing procurement processes. • Coordinate with internal departments to ensure synergy and succes
•Deliver blended learning (instructor led training and eLearning) classes and programs for new hires, new skills (cross-training), continuing education, and refreshers as necessary for our Seller Associates. •Deliver Product Knowledge training to seller account managers. •Communicating with appropriate business owners, other trainers, site managers, and management to ensure that all trainings are conducted on-time and with sufficient resources and facilities. •Support Quality and Assurance initiatives. This will include administering weekly, monthly and semi-annual audits, reporting on site quality metrics, as well as evaluate the effectiveness of training and assess new Investigator learning and skill development. •Responsible for training and performance development of global technical support account Managers. •Manage the logistics of learning and creates an effective learning environment. •Facilitating, planning, implementing and assessing blended learning. •Works with the Ops/Capacity/Workforce teams effectively to manage training schedules and communication. •Provide timely training reports to support Operations/stakeholder management. •Track & analyze the effectiveness and progress of trainings delivered. •Support quality and process initiatives/projects when not in training. •Collaborates with the Learning Experience Design team in the review or development of training materials and resources. •Provide coaching and mentor associates effectively during training and ramp.
Focused on leveraging Amazon’s capabilities for community impact initiatives in Spain. Contributes to the well-being of our communities and society through environmental and social measures - Develp plan of action and program structure on the Latinos at and Glamazon ERGs - Contact with locat NGO, understand their needs and detect the areas where company and employees can support - Draft the model of projects and agree details with NGO - Reach different business managers and stakeholders for support - Event creations ( from space booking, to organization including communication) - Event results tracking - Budgeting Usage of programas like SAP Concur, Coupa, Chrome River, and internal Vendor Registration Portals
Lead Local Latino chapter DEI and Belonging Strategy Lead Local Glamazon chapter DEI and Belogning Strategy Launch and Support as Senior Advisor Families chapter Acting as a Chair, I lead a group of 12 volunteers that deliver monthly professional and social events in Barcelona sites and Virtual teams. Tasks and responsibilities: - Organize chapter committee – creating and maintaining the structure of the chapter committee based on the needs of the chapter. - Motivate the chapter committee volunteers – embracing Hire & Develop the Best, keeping the committee engaged and passionate about the mission of Amazon ERG's . Delegating tasks and creating opportunities for ownership are a part of this. - Create and track goals and reporting back on progress to the GLT. - Oversee committee – Primary POC for holding team accountable for goals, troubleshooting, removing roadblocks, etc. Making sure the Chapter is growing and developing appropriately. - Primary POC for chapter HR and Executive Sponsors. - Ensure teamwork and maximize efficiency amongst the committee – mediate any internal disputes, ensuring efforts and priorities make sense, support committee leads.