Belo Horizonte, Minas Gerais, Brazil
I am a highly motivated and data-oriented professional with a background in business management, customer experience, operation processes and financial services. I'm very curious, communicative and definitely a good team player.
Onboarding and train new employees; Review, evaluate and give feedback to other interns and assistants using Excel and Tableau to collect, analyze and display data; Communicate and support all the other teams in the company; Negotiate with providers; Develop and create projects to make the user experience better; Create new and keep existing written documentation up to date; Propose and manage improvements of systems and internal processes.
Open and close bank accounts; Evaluate and process checks and credit card transitions; Onboarding and train new employees using Teams; Review, evaluate and give feedback to other interns using Excel and Tableau to collect, analyze and display data; Create new and keep existing written documentation up to date.
Create and manage a relationship with over 30 clients; Negotiate upsells; Specialized service for each client focused in growth using a data focused approach; Development of the company's NPS project.
Support to elder clients in person; Sales of financial products such as personal credit and insurance.