Mariachiara Bazzano

Customer Specialist in KitchenAid Brussels, Belgium

Brussels, Brussels Region, Belgium

About

Fluent English, Russian, Italian; Intermediate Spanish and French; Highly proficient in the operation of SAP enterprise resource planning software and SalesForce Customer Relationship Management software.

Experience

  • Order-to-Delivery Representative - KITCHENAID EMEA at Whirlpool Corporation
    Jan 2020 - Present · 6 yrs 6 mos

    - Managing orders and deliveries for the Russian Market and for the European Distributors. - Working with appointed route agents and company operated services. - keeping track of shipments, claims and payments quotas

  • Customer Services Agent - Export - Russian territory at Borealis
    Feb 2019 - Jan 2020 · 1 yr

    - Responsible for shipping oil, gas and water pipeline products to customers in Russia, Ukraine and Azerbaijan. - Receiving and collecting customer SAP export paperwork - Working with appointed route agents and company operated services - Prepare and provide documents to customers in accordance with the terms of shipment standard operating procedures.

  • Customer Specialist at Italeri LLC
    Jun 2018 - Jan 2019 · 8 mos

    - Planning and coordinating the international shipments of good. - Dealing with a variety of people such as shippers, agents and vendors - Ensuring excellent customer service skills with customers - Keep track of invoices and prepare reports to expedite the billing process - Ensure that shipments are in compliance with the laws and regulations governing the export industry.

  • International Business Development Consultant at CRIF
    Jan 2018 - Jun 2018 · 6 mos

    -planning action to penetrate international markets. -providing timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margins. -Creating and conducing proposal presentations to dealers and customers. - Making sure that all international sales personnel meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes. -maintaining contact with all customers in the international market area to ensure high levels of customer satisfaction. -Designing and recommending international sales and marketing programs. -working closely with the Project, Design, Marketing and Production teams to ensure customer requirements are met on a timely basis. -coordinating international sales efforts with subsidiaries and agents. -Managing a sales force to achieve global sales and profit goals.

  • International student support desk at Università di Bologna
    Sep 2017 - Nov 2017 · 3 mos