Maria Lourdes Ann Cruz

Learning advocate with a passion for developing leaders and creating an inclusive culture

National Capital Region, Philippines

About

Human Resource Professional with specialization in Organization Development, Change Management, Learning & Development and Executive Coaching Extensive experience in Talent Management, Total Rewards, Employee and Labor Relations, Learning and Development and Employee Engagement across various industries Developed and implemented regional and local Human Resource programs and initiatives in Asia. International Coach Federation (ICF) Trained Coach, Corporate Coach U Certified Coaching Clinic Facilitator and Thiagi-certified Trainer and Facilitator. Masters Degree in Business Administration, Diploma in Organizational Development and a Bachelor’s Degree in Legal Management Specialties: Human Resources, Organizational Development, Change Management, Learning & Development, Succession Planning, Talent Management, HR Operations and Executive Coaching

Experience

  • Vice President People Department at Lufthansa Technik Philippines
    Oct 2024 - Present · 1 yr 9 mos

    Leads the overall People Department of the organization and mentors and coaches the People team composed of 20+ strong full time employees Developed the People strategy as aligned to the organization priorities and local needs of the business for a headcount of 3,200+ full time employees Supports global projects and initiatives and co-leads AMS/segment-wide people projects Partners with the leadership team to ensure People services are delivered effectively and efficiently

  • Arcadis (Full-time · 5 yrs 10 mos)
    • Global People Director - Global Operations Project Services and Enabling Functions
      Dec 2022 - Oct 2024 · 1 yr 11 mos

      Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Led the strategic people business partnering function for the Global Operations Project Services of Arcadis which covers the Global Excellence Centers, Health & Safety, Project Risk and Quality; and Global Enabling Functions such as Information Technology, Finance, People Function, Growth, Sustainability, Internal Audit, Legal and Compliance Worked as Project Leader of the Enabling Workstream with the objective of supporting the planned growth of the Global Excellence Centers as part of the global strategy Partnered with global senior leaders in developing strategic people programs together with global COEs Coached and mentored people business partners in supporting various business stakeholders Led the Enabling Functions integration efforts across the acquired companies together with the People Business Partners and Business Leaders

    • Global People Director - Global Operations Project Services
      Jul 2021 - Dec 2022 · 1 yr 6 mos

      Led the strategic people business partnering function for the Global Operations Project Services of Arcadis which covers the Global Excellence Centers, Health & Safety, Project Risk and Quality Partnered with global senior leaders in developing strategic people programs together with global COEs, including the implementation of the new GOPS organization as part of the global strategy Coached and mentored people business partners in supporting various business stakeholders

    • Global Design Human Resources Director
      Jan 2020 - Jul 2021 · 1 yr 7 mos

      Led and supported the overall Human Resources function of the three (3) Arcadis Global Excellence Centers (GEC) located in the Philippines, India and Romania and the Arcadis Global Shared Services Center (GSSC) in Manila with a combined headcount of more than 2,900 FTEs while concurrently still leading the Human Resources function of GEC PH and GSSC Concurrently led the HR function in the Philippines and Internal Communications across Global Design Worked with the local internal communication and global teams, concurrently leads Internal Communications across all locations of Global Design including strategy development and execution Developed and led the implementation of the GEC HR strategy as aligned to global priorities and local needs of each of the GEC locations Partnered with the Global Design leadership team to ensure HR services are delivered effectively and efficiently Mentored and coached the GEC HR team composed of 50+ strong full time employees Developed and led the implementation of Arcadis Fit (wellbeing programs) and Arcadis FLEx (online L&D programs) across locations of Global Design Was the Arcadis global nominee for the World Business Council for Sustainable Development Leading Women Awards 2020

  • IQ-EQ (2 yrs 5 mos)
    • Group Head of Human Resources (with Augentius which was acquired by IQ-EQ)
      Jul 2018 - Dec 2018 · 6 mos

      Led and managed the human resources function for the company's overall global operations of more than 700 FTEs which includes the front offices globally and shared services center in Manila. Has played a key role in the growth of the Manila office to more than 300 FTEs in less than 3 years while continuing to support and ensure delivery of HR services across the various offices globally. Augentius is one of the largest independent Private Equity and Real Estate Administrators in the world. With 8 international offices, Augentius is the only truly global player in the sector, responsible for the administration of 394 funds and servicing over 10,000 investors located across 106 countries around the world.

    • Head of Human Resources, Asia & Global Talent Acquisition Leader
      Aug 2016 - Jun 2018 · 1 yr 11 mos

      Led and managed the overall Human Resource function of Asia (Philippines, Singapore and Hong Kong) such as recruitment, compensation and benefits, employee relations, employee engagement and organization development Concurrently led Global Resourcing Team (Talent Acquisition & Attraction) for the whole group (EMEA, APAC, US) Augentius is one of the largest independent Private Equity and Real Estate Administrators in the world. With 8 international offices, Augentius is the only truly global player in the sector, responsible for the administration of 394 funds and servicing over 10,000 investors located across 106 countries around the world.

  • Assistant Vice President - Human Resource Operations & Talent Attraction at Aboitiz Power Corporation
    Oct 2015 - Aug 2016 · 11 mos

    Led the HR Operations and Talent Attraction functions of the corporate group of Aboitiz Power Corporation Managed and led the successful revamp of the Talent Attraction function and partnered with the business to improve delivery of key HR services AboitizPower is the holding company for the Aboitiz Group's investments in power generation, distribution, retail and power services. It has several hydroelectric and geothermal assets in its generation portfolio and also has non-renewable power plants located across the country. The company also owns distribution utilities that operate in high-growth areas in Luzon, Visayas and Mindanao. AboitizPower envisions to harness the array of renewable energy sources in the country that leave a lighter impact on the environment, and deliver electricity to consumers. With this in mind, Cleanergy is the AboitizPower brand that will be at the forefront to bring that vision into reality, leveraging on our expertise, especially in harnessing hydroelectric energy. AboitizPower is also driven to explore new and sustainable sources, invest on its care and improve ways to make them within the reach of every Filipino for generations to come. As stakeholders, we are thinking of ways to optimize a better return for every resource spent. Our controlling shareholder, Aboitiz Equity Ventures, Inc. (AEV), is a diversified conglomerate also listed with the Philippine Stock Exchange (PSE symbol: AEV) with interests in power generation and distribution, financial services and food manufacturing. This allows AboitizPower to draw on AEV's extensive business networks, local business knowledge, relationships and expertise.

  • Regional Head, Human Resources (Philippines, Thailand, Indonesia, Malaysia, Singapore and Hong Kong) at Ensogo
    May 2014 - Oct 2015 · 1 yr 6 mos

    Started as the Human Resources Director of Ensogo Philippines in May 2014 but was promoted as the Regional Head of Human Resources for SEA and HK in August 2014 Led the Human Resource function across South East Asia and Hong Kong (Philippines, Thailand, Indonesia, Malaysia, Singapore and Hong Kong) Ensogo is a leading e-Commerce business in the South East Asia and Hong Kong region specializing in flash sales. Headquartered in Singapore and listed on the Australian Securities Exchange (ASX:E88) with current operations in Hong Kong, Singapore, Malaysia, Thailand, Indonesia and Philippines, Ensogo is focused on connecting products for sale to over 600 million consumers in South East Asia and Hong Kong through its e-Commerce websites. Ensogo will continue to capitalize on its market-leading positions in the rapidly growing e-commerce / flash sales market throughout the region. Our websites include: BeeCrazy.com (Hong Kong) Deal.com.sg (Singapore) Id.Ensogo.com (Indonesia) Ensogo.com.my (Malaysia) Ensogo.co.th (Thailand) Ensogo.com.ph (Philippines)