Newcastle Upon Tyne, England, United Kingdom
- Improved operational efficiency by introducing automated processes to accounting and external communications. - Advanced use of Excel and Google Sheets to manipulate data for large UK retailers. - Designed and maintained detailed documentation for internal procedures, improving knowledge sharing and operational consistency.
- Assisted in preparing quarterly and annual budgets for the France regional car fleet, delivering accurate financial reports for the client. - Managed procurement tasks, including resolving vendor invoicing discrepancies and tracking goods received. - Ensured adherence to client protocols, maintaining compliance while acting as a key liaison between car hire suppliers and the client.
- Operational process optimisation for teams across Europe - Identifying guideline conflicts between sourcing and operation, proposing solutions to meet client needs - Liaising with multiple site teams and suppliers providing financial administrative support - Redesigning legacy process trackers with modern automated Excel functions
- Reviewing legal invoices - Data conversion on Excel - Communicating with law firms and clients - Project managing process ensuring adherence to client protocols - Training newcomers