Marek Ozyhar, PMP

About

– Senior Manager in IT and HR with experience both in project, service delivery, and people management. – Led large local delivery teams, as well as globally dispersed project teams in matrix organizations – Expertise in all phases of services life-cycle: from strategy and design, through contracting and transition, to service delivery and continuous improvement.

Experience

• Merck Group (12 yrs)
  • Senior Project Manager in HR
    May 2018 - Present · 8 yrs 3 mos

  • Senior Manager, Customer Excellence
    Jul 2017 - May 2018 · 11 mos

  • Senior Project Manager, End User Services (external consultant)
    Aug 2014 - Jun 2017 · 2 yrs 11 mos

• IBM (4 yrs 3 mos)
  • Business Unit Operations Manager, IT Service Desk
    Dec 2013 - Jul 2014 · 8 mos

  • Department Manager, IT Service Desk
    Dec 2012 - Dec 2013 · 1 yr 1 mo

  • Project Manager, End User Services
    May 2010 - Dec 2012 · 2 yrs 8 mos

• Intern in the Museum Profession at National Gallery of Art
  Sep 2008 - Aug 2009 · 1 yr

  Assisted with all aspects of the organization of a major loan exhibition – "The Shock of the News" – shown September 2012 - January 2013. Worked in the Department of Modern Prints and Drawings.

• Tour Guide (part-time) at Rotalis Bike Travel
  Jul 2003 - Aug 2008 · 5 yrs 2 mos

  Led bicycle tours of up to 20 travelers in Poland, Spain, Portugal, Germany, Austria, Lithuania, Latvia, Russia and the Czech Republic.

• Intern at Museo Thyssen-Bornemisza
  2007 - 2007 · Less than a year

  Curatorial research for "1914 ! The Avant-garde and the War", an exhibition held at the Museo Thyssen-Bornemisza and the Fundacíon Caja Madrid, October 2008 – January 2009. Prepared documentation for the exhibition's catalogue.