Campbell, California, United States
Technical Managed Services Professional - Leading technology service organizations to support multiple technologies in data center and/or call center environments. - Managing Data Center facility service and construction vendors globally (APAC, EMEA). Contract negotiation, performance evaluation, status reporting, project management. Specialties: Budgeting, staffing, training, mentoring, process development, installation, and documentation.
In my role at Etched, I am spearheading the development of installation processes and best practices for system deployments. Collaborating with internal teams and external vendors, I ensured that installations were executed smoothly and met high-quality standards. My focus on customer-facing deployments allowed for timely and safe installations across various locations worldwide.
• Led a team of engineers in the design and construction of cutting-edge data centers, ensuring adherence to project timelines and budgets. • Managed the complete project lifecycle, from initiation to turnover, achieving a 95% on-time delivery rate. • Implemented quality control measures that resulted in a 20% reduction in operational issues post-handover.
Responsible for the installation, maintenance, and design of the physical (layer 1) infrastructure for all Verizon Media corporate offices worldwide.
Design, procure, and build physical network infrastructure across global data center portfolio.
We are no longer a part of Verizon! Back to Purple!
Managing Y! Data Center $100Mil Construction Program consisting of 7.2MW data center property, call center, and network operations center. Comprised of physical construction, real estate workplace development, physical infrastructure, network deployment, and physical and logical security. Responsible for global data center facilities vendor relationships and infrastructure maintenance programs. • Strengthening existing vendor relationships • Identifying opportunities to take better advantage of our global reach in contract negotiations • Tying our teams together in a more tightly woven manner to take advantage of our individual strengths • Standardizing operations across the multiple facilities • Assisting in identifying & qualifying the best possible vendor/supplier resources for the team
CDNetworks is the highest performing global content delivery network (CDN), providing unparalleled speed and reliability of website content and application delivery anywhere in the world. Our commitment to cloud-based network performance and superior customer support set us apart from all other CDNs. My role is primarily responsible for coordinating and prioritizing those functions performed by the service delivery engineering team to ensure that our customers receive the most reliable solution possible while maintaining growth toward corporate goals.