Düsseldorf, North Rhine-Westphalia, Germany
I offer you many years of experience on the customer and vendor side, in technical and commercial areas of responsibility but also as a specialist and leader in various roles in the international environment. My strengths lie in understanding complex topics holistically and dealing with them. Changes make me curious and I see them as a challenge to tackle. I am a team player who works with other people in an open, friendly and supportive way. Digitalization is a chance for everyone to face the current challenges and to actively shape the future.
- Senior role for managing all contracts in Field Service from strategic perspective. - Driving the BCP process for the part "Vendor on the critical path" within Network Operations. - Coordinating RFQ and moderating topics across Vodafone, Partners and Vendors. - Negotiation of contracts and challenging vendor costs. - Supporting Budget Management to achieve the planned cost savings. - Working on operation models for the evaluation of cost savings.
I am responsible for the accurate cost planning, regular forecast and controlling of contract management budget for Network Operations/VF Germany. I bring ideas to the table to demonstrate cost savings, taking into account my many years of experience on the vendor side and in service sales/renewal management.
A little time out to get back on track with full energy. From August, I will continue my professional life.
Senior role for renewing major contracts in time from premier customer Deutsche Telekom Group. Communication to people from technology and procurement departments to position prepared offerings and to negotiate the scope, service content and terms & conditions. Weekly revenue forecast planning to meet goals and to support an accurate revenue forecast. Sales achievements: 21H1 = 117% 21H2 = 123% 22H1 = 119% 22H2 = 140% (5 months)
PreSales role for selling customer services, managed services and cloud services. Senior Manger position for advising account teams in scoping of services and corresponding competitive pricings. Responsible for premier accounts Deutsche Telekom and Vodafone and Enterprise customers in Switzerland, Austria and Eastern Europe. Working on complex deals for the assigned sales territory. Closing together as team success a double digit m$ deal which was my biggest achievement I had in sales.
Leading the Customer Services Sales Support team in Germany & Switzerland. Member of the extended German Leadership team and CS Management team in Germany & Switzerland. Responsible for Pricing, Renewals, Offers, Revenue Forecast, Cost Management and Outside Spend. Providing the Sales Admin Support for United Kingdom & Ireland.
E2E responsibility for architecture, design, build and operations for the Teradata service in 6 countries/local markets. Leading a team of up to 20 people (internals, externals, managed service) to deliver the Teradata service incl. 7x24 operations. Planning of customer reference visits for prospects for supplier Teradata. Budget planning and tracking.
- Implementation support of a Managed Service and process creation in order to review the Service - Process optimisation(monitoring, incident management) - Quotation processing and support of infrastructure project requests during the design phase - Calculation of TCOs and business cases - Migration of the Teradata Monitoring environment to a new HP Ovo platform - Optimisation of hardware platforms with the configuration of system Settings - Deputy Principal Manager Business Intelligence
- Administration of Teradata databases - Working in several consolidation projects to relocate Teradata systems from different European countries to Germany - Configuration and implementation of system parameters with TASM (Priority Scheduler, TDWM, Teradata Manager) - Request and review of hardware offers - Organisation of status/review meetings with the supplier Teradata - Evaluation of alternative resource models (internal, consultant, managed service, on-shore/off-shore) - Deputy Team Manager Business Intelligence