San Antonio, Texas, United States
Provide direct and indirect instructional support to students in a positive environment. Employ special educational strategies and techniques during instruction to improve the development of sensory- and perceptual-motor skills, language, cognition, and memory. Instruct students in academic subjects using a variety of techniques such as phonetics, and multisensory learning, and repetition to reinforce learning and to meet students' varying needs and interests. Teach socially acceptable behavior, as determined by the students’ individualized education programs (IEPs) by employing techniques in an overall positive behavioral support system. Modify the general education curriculum for students with disabilities based upon a variety of instructional techniques and technologies. Establish and enforce rules for behavior and procedures for maintaining an environment conducive to learning for all students. Meet with parents to discuss their children's progress and to determine priorities for their children and their individualized educational needs. Confer with parents, administrators, testing specialists, social workers, and other professionals to develop individualized education programs (IEPs) designed to promote students' educational, physical, and social/emotional development. Maintain accurate and complete student records and prepare reports on children and activities, as required by laws, district policies, and administrative regulations. Establish clear objectives for all lessons, units, and projects and communicate those objectives to students. Develop plans for effective communication, monitoring, and follow-up of students in inclusive classroom settings. Provide crisis intervention, as needed, for students and those in inclusive classrooms. Assist in preparation of data for local, state, and federal reports.
Enforce policies and procedures concerning student conduct and discipline Assumes responsibility of supervising students Follow teacher lesson plans Work cooperatively with all school personnel and parents
Market to local businesses Manage employees and assist manager Capitalize on car sale and corporate leads Build customer relationships to close sales negotiations Advise customers on rental process and policies Liaise with insurance companies and dealerships
Coached, developed, and trained department and non-department employees in San Antonio, Austin, Houston, Dallas, Laredo, and Phoenix Designed training modules that implemented strategic LEAN business practices, and organizational behavior training concepts On-boarded new clients through setting up amenity and access profiles, HOA websites, and oversaw distribution of initial introductory correspondence Created client websites, distributed mass electronic correspondence, and managed the technical writing & editing staff Managed the customer service call center for the company. Ensured all calls were answered, monitored call quality, and coached employees Responsible for budget in the Guest Service Operations Departments Managed a team of Supervisors, and Department Leads to ensure daily goals were being met. Ensured staff performance was reviewed with each employee on time. Reported directly to the VP of Operations for the company and created new processes and standard operating procedures that helped transition the company from a small to mid-size business
Recruited, interviewed, trained and supervised 160+ customer service reps, and cashiers Coached and mentored employees. Sent 8 Specialists into the School of Retail Management Worked with a team of managers in eight Austin area store locations to implement new strategies to help underperforming service departments Lead team to reach sales, and unit goals. Managed P&L. Reviewed department expense reports, controlled department costs, scheduled according to budget, and managed payroll Held large meetings and presented new company initiatives to employees