The Randstad, Netherlands
Dynamic, results-driven senior leader with 25+ years of experience across technical services, facilities management and business unit leadership in Europe. Proven track record in building and scaling high-performing organizations, leading complex contract mobilizations and delivering operational excellence in hard services environments. Strong background in P&L ownership, self-perform development and strategic growth planning. Known for transforming technical service organizations, strengthening compliance and efficiency, and consistently exceeding revenue and performance targets. A confident communicator and people-focused leader with a client-first mindset and a strong drive for continuous improvement.
Reporting to Managing Director, Member of NL Board - Lead Key Accounts Netherlands BU; doubled planned revenue growth in year one - Oversight of 200+ operations staff, managing Area Managers, sales professionals, Technical Managers and a projects team - Developed a 140 FTE regional NL mobile technical team including specialist teams for regional accounts
Reporting to Managing Director, Member of NL Board - Managed the Local FM start up in 2017. - Developed and implemented a Divisional Local FM structure including a technical support platform. - Introduced standard ways of working and supported the development of the CBRE APEX model. - Grown 4 business units with an average revenue of 50M (Amsterdam, Southwest, South, Central). - Led these Business Units up to 50M before handing over to a new Director - Oversaw €160M revenue, €98M in maintenance with 83% self-perform.
Reporting to Global President (US) - Led divisional mobile and compliance transformation post-JCI acquisition. - BeNeLux Stakeholder CBRE /JCI “Better Together program” - Managed € 150 FTE mobile technicians team in NL an BE
Reporting to Global Technical Director (US) - Development and implementation of a robust Global Maintenance Excellence program in Europe. - Business development support for opportunities across EMEA. Expert advice and development of (priced) operational solutions - Operations support for new accounts during transition, mobilization, stabilization and transformation, in charge from bid to operations - Grow self perform capabilities an ROS across EMEA, both static and mobile multi account solutions. - Development and execution of improvement plans for existing accounts. - 'Maintenance Excellence Ambassador' Continental Europe. Responsible for the implementation and sustainment of technical engineering standards and Hard Facilities Services provision across sites managed by Johnson Controls' Global Workplace Solutions business. Working closely with the Regional Lean Six Sigma Team, Operational Leadership and the Maintenance Excellence Champions' network, deploying a transformation programme to embed standardised processes and systems to improve operational effectiveness. >> From bid to operations <<
Reporting to EMEA Technical Director (UK) - Technical support to both the accounts of JCI and business development in the operation. - expert advice, develop fully priced operational solutions. - operational support for new accounts during transition, mobilisation, stabilsation and optimisation. - Managing the European Technical Network, and development of maintenance strategy within EMEA