United States
Experienced Product Owner and Industrial Engineer with a demonstrated history of working in the logistics industry. Advocate of diversity and inclusion, with the belief that everyone must play a part. Possesses skills in product development, data analysis, operations management, team building, sales, and leadership. Strong operational knowledge with a Bachelor of Science (B.S.) focused in Industrial Engineering from UW-Milwaukee.
• Manages the delivery of business value from two development teams using Scaled Agile Framework (SAFe) • Owns the feature backlog and product roadmaps for new capabilities spanning across three of FedEx Ground's sortation platforms • Leads Product Management Team (PMT) sessions to refine new portfolio/local demands and assists with program increment (PI) planning • Contributes to strategies to improve customer experience, while managing a transition to a Network 2.0 future state • Collaborates frequently with UX Design, Business Owners, IT Managers, Business Architects, Domain Architects, and other Product Team members • Hub and Outbound Systems Development team
• Oversaw two product development teams using Scaled Agile Framework (SAFe) • Deployed two greenfield applications to production • Network Engineering Product Development team
• Provided industrial engineering support to 2 hub operations and 5 station operations • Opened the Houston FedEx Ground hub and within three years HOUS led priority metrics amongst all hubs in the network for the entire 12 months of FY20 • HOTX- SmartPost hub, awarded Hub of the Region in FY19 • HOUL- Local operation, awarded Station of the Year for the GCST district • Developed performance standards using certification in MOST analysis • Analyzed and provided feedback on service and performance metrics • Optimized dock layouts to distribute volume as equally as possible across 8 load areas and 4 sorts • Created monthly engineering plans that optimized productivity using forecasted volume and applying standards to determine staffing • Prepared cost justifications for new material handling equipment • Assisted in contingency planning for various reasons • Trained management on new processes, improvement plans, and engineering principles
• Designed a template to identify the optimal local shipping method based on volume and delivery costs. • Maximized efficiency of the sorting area for low volume zip codes by analyzing volume to determine new layout. • Collaborated with cross functional teams to develop and implement engineered solutions.