Marco Luis Silva Zegarra

Program, Product & Digital Transformation| Project Delivery | Interoperability Platform Solution| Regulated Environments | Agile

Peru

About

IT Project Manager with 20+ years of experience leading complex IT and digital transformation projects across banking, insurance, telecom, and government sectors. Proven track record delivering end-to-end projects on time, budget management, coordinating cross-functional teams, managing risks, and ensuring alignment with business objectives in highly regulated environments. Background also includes agile facilitation, coordination with product managers and stakeholders, and release management under Scrum, Kanban, and agile practices. Expertise: Agile , Project Management, Digital Transformation, Enterprise Architecture, Banking Modernization, RegTech, AI & Automation, Cloud Strategy, Advisory

Experience

  • Consultor Senior de Proyectos at Ministerio de Comercio Exterior y Turismo
    Mar 2024 - Present · 2 yrs 4 mos

    National multimillion-dollar interoperability platform connecting 20+ public and private institutions in foreign trade. • Designed and governed 100+ APIs enabling government and private sector interoperability • Established full API lifecycle governance (security, versioning, monitoring, onboarding) • Architected high-availability microservices ecosystem using OpenShift, Kafka and WSO2 • Designed the complete transactional event model for Payment Gateway 2.0 • Defined auditable lifecycle events across payment generation, expiration, reconciliation and settlement • Implemented institutional governance standards across participating entities • Strengthened operational resilience and reduced integration incidents Executive scope: interoperability governance, cross-institution coordination, regulatory alignment, architecture oversight, project management, technical guidance.

  • Project Manager at EVOL (TSnet S.A.)
    May 2019 - Aug 2023 · 4 yrs 4 mos

    • Managed a portfolio of 50+ IT projects focused on digital transformation in the banking sector, managed annual bugget of 300K USD and project with more than 4 months of schedule. • Achieved 10% costs savings through effective resource optimization and capacity planning. •Responsible of Data Migration for CRM, and Analytics proyects such as training predictive models and •Implemented Azure Analytics solutions, increasing the customer base by 12% and reducing risk exposure by 15%. This included implementing communication infrastructure across data centers and Telecom providers contracting Line Services to reinforce high availability and redundancy to Data Centers. • Coordinated ATP execution with telecom providers, data center operators, and internal banking teams, ensuring compliance with acceptance criteria, timelines, and contractual milestones. • Led and supervised the implementation of SAAS solutions, integrations with Call Center, CRM, Data pipelines for ELT, IBS core banking improvements and new integrations with Retails • Oversee the budget, expense control, P&L, and licensing and forecast the cost for the cloud project; define the economical impact of each change control and reported to stakeholders. • Reporting to C-Level and stakeholders using Power BI. • Use of cybersecurity and information controls as like SOC 2, ISO 27001, GDPR, NIST CSF

  • Project Manager /Business Analyst Sr at Charles Taylor plc
    Sep 2016 - Jan 2019 · 2 yrs 5 mos

    • Led requirements gathering and solution design for new core insurance platform (INSIS) using TOGAF methodology • Coordinated distributed team efforts across Peru, Mexico, UK & Bulgaria, managing international communication challenges • Implemented quality assurance protocols that reduced post-deployment defects by 35% • Introduced Kanban practices that improved workflow visibility by 40% and reduced bottlenecks in delivery process

  • Business Analyst & Process Consultant at IBM
    Jan 2014 - Feb 2016 · 2 yrs 2 mos

    •Defined the product vision, KPIs defined •Led business process redesign for vehicle claims processing, improving efficiency by 10-15% and reducing fraud incidence • Implemented digital zero-paper initiatives using IBM BPM, IBM ECM FileNet, and SOA technologies • Created standardized data models aligned with industry standards, improving data consistency by 30% • Applied Lean methodology to eliminate waste and optimize processes, reducing processing times by 25%

  • Business Anayst/Scrum Master at Accenture
    Oct 2012 - Jun 2013 · 9 mos

    • Facilitated agile squad implementing customizations for Guidewire Suite's Policy Center Module • Managed product backlog and sprint planning, maintaining 95% on-time delivery rate • Participation in agile ceremonies like Inception, Release Planning, • Coordinated cross-functional workstreams to resolve integration issues, reducing escalations by 40% • Implemented risk management protocols to identify and mitigate potential delivery blockers