Marco I.

Product Manager | Localization Strategy | Fintech Products | Agile Project

San Francisco, California, United States

About

Six years of experience implementing and building ERP, fiscal, and fintech products across the Americas. My work centers on turning the most demanding fiscal and regulatory requirements into simple, automated experiences, spanning electronic invoicing and tax compliance to payment and banking integrations. Having led implementations and localizations across nine markets in Latin America, I understand firsthand what it takes to scale a business across borders without losing local compliance, revenue, or control.

Experience

  • Odoo (5 yrs 5 mos)
    • Product Manager
      Mar 2024 - Present · 2 yrs 9 mos

    • Hybrid
      Present

      - Owned delivery of fiscal, accounting, payments, KYC, Buy Now Pay Later, and compliance products across LATAM, impacting 10,000+ companies. - Launched 40+ production features, reducing manual accounting workflows by 40–60% for customers. - Led 5+ API integrations with payment providers, BNPL companies, and government platforms. - Shipped regulatory product features used daily by thousands of companies across Colombia, Chile, and Dominican Republic. - Redesigned electronic invoicing onboarding certification in Colombia from a manual, hours long process to a self-serve automated flow reducing setup to ~5 clicks. - Integrated AI tools into product spec writing, workflow optimization, and reporting, reducing discovery to delivery time. - Shipped an AI knowledge agent (Google NotebookLM) trained on product documentation, support tickets, and government regulations, enabling users to self-resolve localization questions instantly and reducing reliance on human support. - Led in-person discovery across Colombia, Chile, and the Dominican Republic, running full-day user academies (~400 attendees each), then synthesizing interviews and live feedback with AI to surface pain points that regularly feed the product backlog and roadmap. - Partnered with engineering, sales, and support to execute full-funnel roadmap initiatives, driving 50%+ year over year growth in active subscriptions.

    • Senior Business System Analyst and Chilean Localization Expert
      Feb 2023 - Mar 2024 · 1 yr 2 mos

    • Feb 2023 - Mar 2024 · 1 yr 2 mos
      - Project manager for (30+) Odoo ERP consulting and implementation projects (SaaS and PaaS). - Expert representative for implementations in Chile - Product Testing and Documentation developer. - ROI analysis. - 100% satisfaction rate with customers - Business process mapping, UAT management and End User Training - Integration of business flows. - Optimization of the implementation process for ROI to start as soon as possible - Advising on ERP areas of Sales, Purchase, Accounting, Inventory, Manufacturing, Marketing and eCommerce - Clients on the USA, Canada, Mexico, Chile, Colombia, Peru, Dominican Republic, Panama, Ecuador and Argentina - Technical Expert with knowledge on Database Structure, XML, Python automations. - Project Leader course instructor, developing partners for Odoo in LATAM

    • Business System Analyst
      Jul 2021 - Feb 2023 · 1 yr 8 mos

      - Project manager for (20+) Odoo ERP consulting and implementation projects (SaaS and PaaS). - ROI analysis. - 100% satisfaction rate with customers - Business process mapping, UAT management and End User Training - Integration of business flows. - Optimization of the implementation process for ROI to start as soon as possible - Advising on ERP areas of Sales, Purchase, Accounting, Inventory, Manufacturing, Marketing and eCommerce - Clients on the USA, Canada, Mexico, Chile, Colombia, Peru, Dominican Republic, Panama, Ecuador and Argentina

  • TMC, a division of C.H. Robinson (1 yr)
    • Monterrey, Nuevo León, Mexico
      Logistics Representative

    • Logistics Representative
      Jan 2021 - Jul 2021 · 7 mos

      - TMS system expert and member of operations team. - 300+ suppliers coordinator for transnational client (NA and APAC). - Reporting and KPI continuous improvement. - Development of SQL based bots for process automations (business flows and needs).

    • Logistics Associate
      Aug 2020 - Jan 2021 · 6 mos

  • Logistics Intern at TMC, a division of C.H. Robinson
    Jul 2019 - Mar 2020 · 9 mos

    Monterrey Metropolitan Area

  • Consulting Project Intern at Ragasa
    Jan 2019 - May 2019 · 5 mos

    Monterrey Metropolitan Area