Porto, Porto, Portugal
I work across the entire digital campaign cycle, transforming business objectives into measurable results. I am responsible for strategic planning, activation, contact, and management of clients and publishers, as well as continuous performance optimization across multiple platforms. My four years of experience in Sales and Marketing offer a insight into business and a focus on the end customer that leverages the effectiveness of each media investment. I am data-driven and focused on investigating clients issues. I have a degree in Public Administration (UNESP) and advanced training in Digital Marketing and Media (V4 Company, Traffic Courses, and GA4). My work and life experience in Brazil, Portugal and Ireland has strengthened my adaptability and communication skills.
- Responsible for creating digital media strategies and running campaigns on platforms such as Meta Ads and Google Ads across six African countries for dozens of brands in the mobility sector. - Developed digital media strategies, monitored results, and planned optimizations in collaboration with specialists for mobility and healthcare brands in Portugal.
- Responsible for attracting new customers and increasing sales through online campaigns. - I use platforms such as Google Ads and Facebook Ads to create highly targeted ads that are relevant to the target audience. - I optimize campaigns and ensure the best return on investment. - Delivering around 10 leads a day for a dental clinic that focuses its services on dental implants and aesthetic services.
• Served high volumes of guests in fast-paced service environments with exceptional customer care. Managed over 100 customer per day and Responsible for average of 30% to 80% of total daily turnover. • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport. • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays. • Delivered food and drinks from kitchen to respective tables to meet timely expectations. • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Served food and beverages to dining guests with outstanding customer service. Manage over 20 deliveries per day. • Followed prescribed methods of portioning and presentation, consistently meeting customer expectations. • Managed food delivery processes, maintaining efficient storage solutions and meticulous stock rotation to reduce waste.
• Delivered sales oversight and advice to corporate stakeholders, improving strategic planning. Helping to achieve 8% annual revenue growth and drop in waste KPIs to 2%. • Provided detailed analysis and actionable insights of Sell In and Sell Out trends to support and influence business decisions. • Delivered clear guidance and KPIs for sales planning processes to support consistent deliveries and offer sufficient information to explain drivers and trends. • Reviewed files, records and historic data to obtain required business information for development requests.
• Scanned, photocopied and filed documents to support administrative tasks. • Utilised sales data to create monthly and quarterly reports to be distributed to sales department and management. • Stayed updated on competitors' pricing and products to identify market gaps.