Marco Weber

The important thing is not your process. The important thing is your process for improving your process.

Ingelheim am Rhein, Rhineland-Palatinate, Germany

About

Experience

  • Boehringer Ingelheim (11 yrs 7 mos)
    • Service Manager Demand and Capacity Management
      Mar 2022 - Present · 4 yrs 5 mos

    • Agile Facilitator - Design Thinking
      May 2019 - Present · 7 yrs 3 mos

    • IT Business Relationship Manager
      Jul 2019 - Apr 2022 · 2 yrs 10 mos

      + Single point of contact for the IT Function to collect IT support demands + Design and implement support services + Process Lead "Transition of Systems and Applications"

  • Founder at WEBBSTER COFFEE
    May 2011 - Present · 15 yrs 3 mos

  • Founder at Kaffeerösterei
    May 2011 - Present · 15 yrs 3 mos

    Founder Kaffeerösterei WEBBSTER COFFEE GmbH

  • Support Manager at Boehringer Ingelheim
    2013 - 2014 · 1 yr

    + Transfer 1st Level SAP Support from Vendor 1 to Vendor 2

  • Boehringer Ingelheim (6 yrs 1 mo)
    • Support Analyst
      2010 - 2012 · 2 yrs

      + Stearing external Support Team (Document Management + Sharepoint)

    • Service Desk Coach
      2006 - 2010 · 4 yrs

      + Governance of small internal Team + Topic responsible Document Management Support + Sharepoint Support