Marco Hornung

Digital CRM & Marketing Expert - along the path from lead to loyal customer - enable Sales

Bamberg, Bavaria, Germany

About

Experience

  • Head of CRM & Marketing Applications at REHAU Global Business Services
    Nov 2024 - Present · 1 yr 9 mos

    Leading CRM and Marketing Applications Team; Manage and develop IT landscape and processes;

  • Senior Product Owner Marketing Automation at REHAU Building Solutions Deutschland
    Aug 2022 - Nov 2024 · 2 yrs 4 mos

    Establish Marketing Automation processes amongst digital tools landscape; Implementation of lead scoring and lead management for CRM and E-Commerce platforms.

  • Uponor (Haßfurt, Bayern, Deutschland)
    • Manager Website and Mobile App Development
      Jul 2019 - Jul 2022 · 3 yrs 1 mo

      Product Owner Websites Responsible for website development and performance Experienced in Search /SERP optimization, SEO/SEA, CI/UX design, Google Analytics, Cookie consent management (CMP), GTM, marketing automation Product Owner Mobile Apps Responsible for mobile presence and app infrastructure Ownership of Developer store and Uponor PRO App as flagship app Product Owner LMS (Learning Management Systems) Development of concept and platform for customer training covering eLearning modules, webinars, livestreams. Lead creation and nurturing via integration to CRM Salesforce

    • Manager Digital Marketing, BLD Europe
      Apr 2016 - Jun 2019 · 3 yrs 3 mos

      Digital lead and campaign management via websites, app and newsletters (marketing automation) Development of Uponor PRO app as flagship app Integration with CRM system into customer journeys

    • Manager Customer Loyalty, Marketing BLD Europe
      Feb 2011 - Mar 2016 · 5 yrs 2 mos

      Conception and development of European customer loyalty program Uponor & More Roll-out to 23 European countries Integration to CRM MS Dynamics Marketing campaigns print and digital

  • Area Manager at ALDI SÜD
    Oct 2001 - Apr 2002 · 7 mos

    Regional sales manager, responsible for up to 10 stores and their employees