Bridgewater, New Jersey, United States
Accomplished and results-driven Executive Assistant and administrative professional with more than 12 years of experience supporting senior leaders, executive teams, and C-suite executives in fast-paced corporate environments. Recognized for providing exceptional organizational support, maintaining the highest level of confidentiality, and ensuring the seamless execution of executive and departmental operations. Extensive experience managing complex calendars, coordinating domestic and international travel, preparing executives for meetings and presentations, and overseeing high-priority communications. Known for anticipating needs, proactively resolving challenges, and protecting executive time so leaders can remain focused on strategic business initiatives and organizational goals. Throughout my career, I have partnered closely with human resources, finance, information technology, facilities, vendors, and senior business leaders to drive collaboration, streamline processes, and ensure flawless execution across multiple functions and departments. I have successfully supported multiple executives and large teams simultaneously while managing competing priorities with professionalism, flexibility, and attention to detail. In my most recent role at CHUBB, I managed sensitive information, coordinated high-level meetings and events, and served as a trusted resource for leaders and stakeholders across the organization. I take pride in building strong relationships, improving efficiencies, and delivering a level of service that executives and colleagues can rely on. In addition to executive support, I bring experience in sales and marketing, event coordination, customer relations, and project support. I am consistently recognized for my integrity, follow-through, strong communication skills, and unwavering commitment to delivering exceptional results and service. AREAS OF EXPERTISE C-Suite & Senior Executive Support | Relationship Management | Executive Discretion & Confidentiality | Event Planning | Vendor Management | Business Administration | Team Leadership | Product Distribution | Deadline Adherence | Resource Management | Project Management | Issue Resolution | Strategic Planning | Critical Thinking | Prioritization I'm currently seeking a position as an Executive Assistant, Executive Business Partner, or Senior Administrative Assistant.
•Provide comprehensive daily administrative support to the Chief Marketing Officer and the Marketing & Communications leadership team, including the Chief Communications Officer. Manage highly sensitive documents and communications with the highest level of discretion and confidentiality. •Proactively manage executive calendars, overseeing all aspects of scheduling, strategic planning, and logistical coordination to ensure efficient time management and seamless daily operations. •Collaborate with human resource recruiters to schedule candidate interviews, ensuring a positive candidate experience. Serve as the onboarding delegate for all new hires, contractors, and interns, managing end-to-end logistics including securing office space, ordering IT equipment, desk/mobile phones, and necessary software. Additionally, oversee the process of inventory returns resulting from employee separations. • Deliver comprehensive on-site and off-site event support for the leadership team and the North America marketing and communications teams, ensuring flawless execution of events and contributing to enhanced team engagement and brand visibility. • Arrange travel itineraries for executives and team members, ensuring cost-effectiveness and compliance with company policies. Process, approve, and review expense reports with meticulous attention to detail, consistently upholding Chubb’s standards for accuracy and accountability. • Streamline the onboarding process for all new vendors utilizing the Coupa and BuyNow platforms, ensuring compliance with organizational standards and operational efficiency. Manage and process all departmental invoices through BuyNow. • Maintain accurate and up-to-date organizational charts, email distribution lists, and employee birthday records. Oversee the procurement of office supplies and Chubb-branded materials for four locations, ensuring consistent brand representation and seamless day-to-day operations across multiple sites.
•Over a nine-year tenure, provided comprehensive administrative support to one Vice President, four Directors, 22 direct reports, and more than 250 managers across four departments, ensuring seamless operations, streamlined processes, and effective cross-functional communication. •Served as a Call Center Representative during a critical seven-week company strike, demonstrating resilience, professionalism, and adaptability in a high-pressure environment. Recognized as a top performer after generating $584,000 in sales and successfully managing 1,930 customer calls, ensuring uninterrupted service delivery and maintaining exceptional customer satisfaction throughout a challenging period. •Coordinated all aspects of domestic and international travel logistics, including air transportation, hotel accommodations, ground transportation, and the preparation of comprehensive, detailed itineraries to ensure efficient and seamless travel experiences. •Accurately updated and maintained headcount data, personnel records, organization charts, and distribution and emergency contact lists, ensuring reliable and up-to-date information to support workforce management. •Coordinated meetings, events, and conference calls, ensuring all logistics were handled seamlessly. Prepared and distributed materials and documentation ahead of meetings to facilitate informed discussions and maximize productivity. •Reconciled expense reports and monitored monthly charges to ensure financial integrity. Oversaw the purchasing and tracking system for training equipment across US Call Centers. •Served as a planning assistant for high-profile events. Supported event coordination and execution, contributing to the success of strategic initiatives and leadership engagement. •Developed 11 team SharePoint pages, establishing cross-team collaboration, and streamlined information sharing. •Increased volunteer participation by proactively researching new opportunities and coordinating involvement efforts.
In an ever complex global marketplace, an Executive Briefing is a resource to bring key executive decision makers together to share vision, strategies, and needs of the customer while demonstrating Verizon's value in framing solutions around the customers industry and key business drivers. ● Oversaw senior executive briefings and internal meetings, ensuring seamless coordination and administration of a weekly calendar spanning 13 briefing centers. ●Generated and maintained company-wide sales lead reports within Salesforce.com to support tracking, analysis, and strategic decision-making. ● Managed all catering logistics for executive briefings and internal meetings, delivering exceptional hospitality and ensuring a high-quality experience for clients and stakeholders.
● Contributed to the planning and execution of 5K/10K race events for corporate and nonprofit clients, overseeing registration processes, event administration, finish line management, and awards ceremony coordination.
•Coordinated networking events, arranged site logistics, managed registration process, maintained event premiums, and secured sponsors and event publicity for the Chamber of Commerce. •Increased event attendance through strategic planning, targeted outreach, and effective engagement initiatives. •Oversaw the development and distribution of key communications, including event notices and programs, member update emails, a bi-monthly newsletter, sponsorship guides, and chamber sell sheets. •Maintained organization web site and updated event announcements and photos. •Pioneered the introduction of website and newsletter advertising, generating over $260,000 in additional revenue and expanding the organization’s digital marketing capabilities.
●Partnered with executive producers to support show preparation and production logistics, managing the sourcing of props and wardrobe and delivering high-level hospitality to VIP guests. ●Supported the audience coordinator by proactively recruiting and confirming audience members for upcoming shows, efficiently managing ticket requests, and ensuring a positive guest experience through professional greeting and seating for all attendees. ●Provided critical support to Sally’s Assistant by coordinating high-impact publicity mailings, managing special orders, facilitating charitable donations, and assisting with the analysis and reporting of Nielsen Ratings to drive strategic decision-making. ●Supported the Media Relations department by coordinating hotel check-ins for VIP guests and ensuring a positive and comfortable guest experience throughout their stay. ●Collaborated with Sally’s stylist to execute high-profile makeover shows, sourcing and selecting wardrobe pieces to ensure compelling on-air transformations and a polished visual presentation. ●Contributed to the production of a special documentary on the September 11 attacks, with all filmed segments selected for broadcast. ●Played a key role in producing tab dubs for the show “Rumors & Gossip,” with every segment I produced successfully aired, showcasing my ability to deliver broadcast-quality content that met production standards. ●Selected as the sole candidate from a competitive pool of 30 interns for a full-time position; respectfully declined the offer to complete my degree and continue my professional development.