Worms, Rhineland-Palatinate, Germany
- Contribute to the agile transformation of a traditional company by introducing and implementing agile methodologies based on the SAFe framework. - Increase transparency by ensuring data validity and consistency in Jira, improving traceability and decision-making. - Maintain a solid understanding of SAP processes, particularly in the use of SAP-ICM. - Maintain a solid understanding of mainframe processes. - Optimize workflows by implementing Jira automations to enhance efficiency and reduce errors.
- Configured and rolled out Jira Software within the e-commerce department to enhance project management and collaboration, incorporating automations to streamline processes and improve efficiency. - Introduction of Jira Service Management as a customer portal to provide transparent visibility of Service Level Agreements (SLAs) and ensure customers can easily track their compliance. - Establishment of efficient processes through the implementation of automations between Jira Service Management and Jira Software to ensure the transparent and efficient operation of the live shops. - Introduction of Scrum in the E-Commerce department (approx. 15 people) to establish agile working methods and enhance the department's agility and performance. - Project management in multiproject management as a service provider for E-Commerce projects to coordinate the successful execution of projects with multiple clients. - Operational role as Scrum Master in various projects to implement agile processes and foster collaboration within teams (approx. 15 people).
- Data maintenance in Salesforce, creating reports - Leading and participating in agile projects related to Salesforce processes - Established Salesforce processes to engage underperforming customers and develop them further - Acted as a technical liaison between IT and sales - Creating evaluations, analyses, templates, and presentations
- Winner of the team classification at Radbundesliga 2017 and 2018 - state champin 2018 in class U 23 Challenge as a professional athlete besides studies, with training weeks of approx. 20h and 40-50 race days at home and abroad